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West Coast Toyota
Pitt Meadows , BC
398 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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398 Reviews of West Coast Toyota
April 11, 2025
I am very pleased with the purchase of my 2024 Tundra. Kalim provided excellent service, as did the other employees I dealt with. Thank-you West Coast Toyota. Kalim provided excellent service, as did the other employees I dealt with. Thank-you West Coast Toyota. More
by grampacc
Employees Worked With
Kalim
April 01, 2025
I am extremely happy with West Coast Toyota. I bought my first Rav4 Hybrid, in 2019 and the service I have received over the years has been exceptional. Just recently, when I brought in my car t I bought my first Rav4 Hybrid, in 2019 and the service I have received over the years has been exceptional. Just recently, when I brought in my car to be serviced, Jit provided excellent customer service. It truly was a pleasure to work with him. I have loved my Rav4 so much that I asked Damien to put me on a waiting list for a New Rav4 Hybrid XLE and was absolutely thrilled when he phoned me to let me know that one came in that he was able to offer me. Damien was very professional and made sure that the sale went smoothly. I would highly recommend West Coast Toyota to anyone who is looking for a New Car! More
by Catherine
Employees Worked With
Tia, Jit, Damien
February 16, 2025
I truly enjoyed working with Dave Quinn from West Coast Toyota when purchasing my brand new Grand Highlander hybrid, while trading in my Toyota Sienna. Dave was able to explain price and associated cost cl Toyota when purchasing my brand new Grand Highlander hybrid, while trading in my Toyota Sienna. Dave was able to explain price and associated cost clearly and offered good advices throughout the process. More
by ming828
Employees Worked With
Dave Quinn
January 25, 2025
I would like to thank PHIL STANYER for an excellent service provided us in the purchase of my RAV4 Premium yesterday. Phil is a people person and an awesome sales person to deal with. I waited fo service provided us in the purchase of my RAV4 Premium yesterday. Phil is a people person and an awesome sales person to deal with. I waited for almost a year for this car to arrive, but it was all worth it. I hope this car will serve my driving needs for a long time. More
by remi.vasquez
Employees Worked With
Phil Stanyer
September 10, 2024
I just wanted to give a huge thanks to ​Steve Mahal and the Service team at Westcoast Toyota. I had a monor problem with my 23 Tundra, which was dealt with professionally and respectfully. I would 110% rec the Service team at Westcoast Toyota. I had a monor problem with my 23 Tundra, which was dealt with professionally and respectfully. I would 110% recommend this dealer to anyone looking for a new or used vehicle. Thanks, Shane P. More
by sjparsons71
Employees Worked With
​Steve Mahal, Karissa Robson
July 04, 2024
1st issue: they tried to give me less then my car's worth even after I told the salesman (Mark) that the claims were purely cosmetic, and that a different dealership already quoted me at $17,500. I walked ou even after I told the salesman (Mark) that the claims were purely cosmetic, and that a different dealership already quoted me at $17,500. I walked out feeling pretty bad about my situation, simply because Mark would not listen, and kept implying my car was worth less than it is, and somehow made me feel uncomfortable like I was a liar (power tripping like usual salesmen.) When I was in a customer service role I was taught "the customer is always right." What happened to those days? Also if you are going to sell cars for a markup, then I expect my car to sell for the value it's worth as a trade in. 2nd issue: I let them test drive my vehicle for no reason, as Mark would not even attempt to negotiate prices. He didn't even bother talking to the manager the second time. I was also not given a quote on my car either after they test drove it. He wasted a bunch of time getting his manager ready to test drive my vehicle, that I could have used test driving that vehicle, since it took him 20 minutes to have all the paper work photocopied, and by the time it was done there was only 3 minutes left until close. All I got out of this pointless trip was lost insurance papers and wasted time and gas. He obviously did everything he could to shorten the test drive time. I came all the way out there from North Vancouver, after he promised to talk numbers IF I came in. Why don't they talk numbers over the phone instead of wasting people's time and gas? I'm absolutely sick and tired of dealing with power tripping money hungry people. There's no way you guys can not see the problems here. Want a tip? Stop acting like you have authority over your customers. Sure you can make someone else feel like they are less, but do you think that's a good thing to do to kind/ nice people? Your employees need training. 3rd issue: This exact model car 2018 less mileage and clean title more maintenance was selling in Victoria for $25,500. (They are still going to replace some things, but oils/ fluids should be changed too just like at the good dealerships.) I'm so sick of dealing with car dealerships. This experience has made me never want to buy a car again. edit: tells me to file a complaint to their email, but can't even do that as they don't accept messages from people who aren't on their contact list. Ridiculous. More
by k_bateson
Employees Worked With
Mark
