West Coast Ford

I am extremely impressed with West Coast Ford! I traded my 2017 F-150 for a 2022 F-150, and the experience from sales through service has been excellent. Ryan Hutson, Brent Williams, the recept I traded my 2017 F-150 for a 2022 F-150, and the experience from sales through service has been excellent. Ryan Hutson, Brent Williams, the reception staff, and Nathan Ricketts all listened to my needs, treated me with respect, and never made me feel pressured. When some repairs were needed, they took care of them and made it clear that they wanted the truck to be right and not give me any trouble going forward. That kind of commitment after the sale really impressed me. I’m delighted with my F-150 and equally pleased with the people behind it. West Coast Ford has earned my trust and my recommendation. More

I have purchased a few vehicles form this dealership, 10/10 would recommend. Maple Ridge rooted, same Family run dealership since the 50's! I am Currently in a new Mach-E, I will be back again! 10/10 would recommend. Maple Ridge rooted, same Family run dealership since the 50's! I am Currently in a new Mach-E, I will be back again! More

We dealt with Keleen while looking for an older SUV and we where very pleasantly surprised. He did everything he said he was going to do and more. I was skeptical at first but was and am very happy with ou we where very pleasantly surprised. He did everything he said he was going to do and more. I was skeptical at first but was and am very happy with our used Lincoln. He went above board. Thank you so much. We will be back. More

Took car in for Service. Both Brad and Nathan were very helpful. Made me feel welcome and wanted to fix my car problems. Problem 80% resolved, but better than the other deale Both Brad and Nathan were very helpful. Made me feel welcome and wanted to fix my car problems. Problem 80% resolved, but better than the other dealer in Langley. I will take car in to West Coast again when needed. Jim McG. More

The sales team is amazing, Spence in particular! ! You have to go see him to make your experience of buying a vehicle that much more pleasant. The service team tries but the way the schedules and ! You have to go see him to make your experience of buying a vehicle that much more pleasant. The service team tries but the way the schedules and communications seem to turn out it leaves a lot to be desired. They definitely need to give that some attention from upper management. Had a service set up though sales that was an outside repairman to repair a seat and the expectation I had was knocked out of the park and then some. All in all don’t let the service department scare you it will get done, just plan ahead and make sure to communicate to them and keep following up if it needs further attention. Other than that these guys are pretty awesome. More

15 year old f150 that has been serviced from new at west coast ford. I paid extra at every oil change for an additive that offered a warranty against any lubricated parts for the life lof the vehicle. At coast ford. I paid extra at every oil change for an additive that offered a warranty against any lubricated parts for the life lof the vehicle. At 265000km the truck started making a knocking sound and had loss of power. I took it to the service department and told them based on the sound I thought it was the roller followers which is a common problem with the 5.4. Two hours later they called to say I could come pick it up. They handed me a quote saying it needs a new long block which is basically a new engine. They said it can’t be repaired. 25000 for a new engine. The warranty oil additive would cover 5000. I said I am sure its roller followers and can’t they pull the cover off and fix that under the warranty to see if it fixes it. They said no. The mechanic says it needs a new engine so that is the only repair that the warranty would cover. I took the truck to a local garage who agreed with me that it sounds like roller followers. They booked me in, repaired the roller followers and the truck now runs like new. I paid for this oil additive for 15 years so that if anything like this happens it would be fixed under warranty but when it came time to utilize the service this dealership screwed me out of the coverage and gave me no options other than going somewhere else to get it fixed and pay for what should have been covered. I will no longer be paying a premium to get my truck serviced here. I thought that if I used ford to service my truck that it would always be serviced properly and now I realize I should have just switched to a non dealership and not paid all this money for a warranty that once needed was deemed useless through wrong diagnosis. Michael Pachal. Pitt Meadows. More