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Wendell Motor Sales

Kitchener, ON

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693 Reviews

549 Fairway Road South

Kitchener, ON

N2G 4A2

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693 Reviews of Wendell Motor Sales

November 18, 2011

wendell dealership was great. They helped me get my dream car, and with my family we got a wonderful car. I gave a 5 for customer service because Carlo did a great job with all the paperwork and getting the More

by aklimov11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo, Carlo Renon
November 04, 2011

I just buy a used car ( 2010 dodge grand caravan) a can not express my gratitude to the salesman (saleswoman) for all the work and information she give me thank you very match cyntia keep the good work . More

by delta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cyntia, Cynthia Sharp
Nov 07, 2011 -

Wendell Motor Sales responded

Thank you very much for your kind words Delta. Cynthia will be so happy to hear you were pleased with the delivery process. It's great to know you had a good experience in service as well. Enjoy your fantastic new Grand Caravan and we look forward to seeing you in the future!

October 30, 2011

The service, the price, everything about this experience for me was great! Our sales agent (Wes) was prompt to respond to questions, offered and delivered our car personally to our hometown almost 1-1/2 ho More

by nixonm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Grosz, Wes Grosz
October 18, 2011

This is the second time we have purchased a vehicle from Wendell Motors. We have found all the staff terrific to work with. Wes Grosa certainly was kind, considerate and understanding of our needs in a ve More

by cjheimpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Grosz, Amanda Wood, Wes Grosz
Oct 19, 2011 -

Wendell Motor Sales responded

Joanne, as always we truly appreciate the kind words. I'm so glad you and Larry both enjoyed the Caravan so much when you had it for the weekend that you decided to upgrade for good! Switching from an older model to a brand new one can be overwhelming with all the great new features so I'm glad you had good experience with Wes. He's always friendly and accommodating. I'm sure you will have a great experience dealing with Mike, Karen and Jeannine when you do have to bring your van in for service. Thanks for the fantastic review and have a great day! Amanda

October 05, 2011

Absolutely guaranteed best price. Had to drive one hour round trip to get trade in then they refused to beat the deal I had. Then other dealer had sold truck.Pissed off More

by Ontdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cynthia Sharpe, Cynthia Sharp
Oct 24, 2011 -

Wendell Motor Sales responded

Hi Ontdon, We're very sorry to hear of your inconvenient experience with your trade in. I will be sure to look into the matter with Cynthia further and get back to you. We appreciate the feedback, so thank you for taking the time to let us know of your frustration. Have a great day, Amanda

September 16, 2011

I come from Cambridge. I drive and pay the extra gas to the Kitchener location due to the awesome customer service i receive from Wendells. Karen has been always friendly and very detailed about the produc More

by mikenorth123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen,
Sep 16, 2011 -

Wendell Motor Sales responded

Hi Mike, We really appreciate that you make the trip for Wendell's and not only that take the time to write us great feedback like this! We understand the frustration that a repeat issue can cause so thank you for your patience and we'll continue to do all that we can to help you. Sorry to hear about your not so ideal experience with our sales staff, we hope that you will give us another chance to change your mind! Thanks for the great review and we'll see you soon! Amanda Wood Community Engagement Specialist

September 12, 2011

Took our 2011 Dodge Durango in for its first oil change today. Was pleasantly greeted by both Karen and Jeannine. They were very interested in the new truck and took a closer look. The service was compl More

by Chad Grummett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannine & Karen, Jeannine Edwards
August 28, 2011

Buying Our New 2011 Caravan was a pleasant experience. Thanks Dave & Lee. Professional and courteous staff. Would not hesitate to refer friends and family to your Dealership and to Dave McLennan. Thank More

by logan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4, Dave McLennan
August 26, 2011

I had a very bad experience with the Cambridge Dodge dealer ship for service, so I decided to try Wendell and so far it has been great no complaints at all. The peolpe are very friendly and seem to go o More

by karenmckittrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF,MIKE, Mike Blake
Aug 26, 2011 -

Wendell Motor Sales responded

So glad we make coming in for service easy and friendly Karen. Thanks for taking the time to give us feedback!

August 26, 2011

I was greeted as soon as I looked at a vehicle on the lot. Given lots of information ,with no pressure. The pricing was given with no sit down bargaining. The sales maneger Steve Richards was there to ba More

by David Duncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Sharp, Cynthia Sharp
Aug 26, 2011 -

Wendell Motor Sales responded

We're really glad you had a great experience while purchasing your 2012 Journey David. Cynthia and Steven really appreciate the feedback, and from everyone here at Wendell Motor's thank you!

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