Wendell Motor Sales
Kitchener, ON
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693 Reviews of Wendell Motor Sales
Change of heart Originally our review was very negative. We simply we're not satisfied with the customer service received in the service department when visiting for Originally our review was very negative. We simply we're not satisfied with the customer service received in the service department when visiting for a routine oil change. After a discussion with Wendell's Management Group Representative, we are satisfied with Wendell's response to our concerns and actions implemented to ensure service level is improved going forward. We appreciate Wendell's prompt attention to our disappointment and believe they truly take their customers comments seriously. Although we can't simply turn a poor review into "5 stars", we can state the effort we have seen to resolve the problem has changed our outlook enough to give Wendell another try next time service is required. As per our original review, Wendell's sales staff have always greeted us with a smile. Our experience with purchasing the vehicle was fine. More
A++++ Dealership Had a great time buying my Vehicle at Wendell's. Derek was an amazing sales rep to deal with. Out of all the Reps I know he is the only one to treat h Had a great time buying my Vehicle at Wendell's. Derek was an amazing sales rep to deal with. Out of all the Reps I know he is the only one to treat his customers like a member of the family. I will be sending all my friends to Derek "Dodge" McKay for there next vehicles. More
Amazing Experience!!! We recently purchased a brand new Dodge Journey from Mark Scorfield. Right from the very beginning the entire atmosphere of the dealership was friendl We recently purchased a brand new Dodge Journey from Mark Scorfield. Right from the very beginning the entire atmosphere of the dealership was friendly. Mark was very friendly and accomodating, helped simplify things and best of all found us a great deal! He really helped to make sure that we were getting a vehicle that we were 100% satisfied with, and gave us lots of great advice. I would definitely recommend Mark to anyone, and i certainly have been. If ever we are in the market for a new vehicle again he would be the one we went to. Totally awesome experience right from the beginning, and he even helped work around our schedule with our kids! Great work!!! Lindsey and Matt Kaufman More
Great Experince I purchased my first brand new pick-up truck and it was a great experience. Wes Grosz was very knowledgeable, extremely friendly and very easy to w I purchased my first brand new pick-up truck and it was a great experience. Wes Grosz was very knowledgeable, extremely friendly and very easy to work with. My next vehicle purchase will be from Wendell Motors! More
Great service Derek ! I spend a week looking for a dodge journey at so many dealerships had no luck but when I finally stopped at Wendell .....it was great ! Derek was very I spend a week looking for a dodge journey at so many dealerships had no luck but when I finally stopped at Wendell .....it was great ! Derek was very helpful and being very honest with the questions I asked and explained to me all about the quality of a dodge journey! I felt very satisfied with the help I got from Derek , so I end up buying a journey and I'm so happy with it . I recommend Wendell to my family and Friends ! Thanks again Derek you were a great service to us! More
Dream Come True When Derek found out our Dream Car was his Charger, he made it his mission to make it happen. Summation: Derek is family. Thanks, Derek! When Derek found out our Dream Car was his Charger, he made it his mission to make it happen. Summation: Derek is family. Thanks, Derek! More
Very Good Great experience dealing with Wendell Motors and specifically Derek McKay. I was drawn to Wendell's by their website and when I actually arrived at t Great experience dealing with Wendell Motors and specifically Derek McKay. I was drawn to Wendell's by their website and when I actually arrived at the dealership, the experience was great. Derek was very knowledgable of not only the vehicle I purchased, but also many other vehicles, including those other than Dodge and it allowed me to do a good compare and contrast between different vehicles. When it is time to get another vehicle, I will be sure to start with Derek and Wendell Motors. More
Finding the car that sung to us We came in wanting a Dodge Dart and thought that was the car for us. Jesse greeted us and showed us exactly what we thought we wanted: leather interio We came in wanting a Dodge Dart and thought that was the car for us. Jesse greeted us and showed us exactly what we thought we wanted: leather interior, heated seats, sun roof, great audio system, cruise control. We then went to several other dealerships to shop around, but everything was compared to the Dart. We came back to take it for a test drive later in the day and discovered that we weren't as sold on the Dart and were a little disheartened. However, Jesse had made the excellent suggestion earlier that day that we should consider the Chrysler 200 S. Remembering that suggestion, we took it for a test drive and fell in love. We still got all the items on our checklist with style and sophistication to boot. And by purchasing a previously owned model, we saved some money and got the extras we really wanted but otherwise might not had been able to afford. The one thing we thought was odd was why Jesse was selected to pull out the drill and switch the plates from our old car to the new one while we were wrapping up the deal. That step could have been "magic that happened behind the curtain" while we were filling out the final paperwork and sped up our route to the finish line. The culture at Wendell Motors was comfortable with Jesse's approach to customer satisfaction. He was knowledgable and able to answer our questions with ease. Jesse has a great personality and was a pleasure to deal with. Jean in Financing was easy to understand and able to clearly explain what we were about to do. She was aware of questions we would have and answered them before we had a chance to. We would recommend Jesse, Jean and Wendell Motors to anyone looking to purchase a new or used vehicle. I hope my service experience is equally as pleasurable with Wendell Motors. More
Great Dealership This is the first new car I've bought from Wendell's (3rd in total). Always have had a positive experience and the sales staff are great. This is the first new car I've bought from Wendell's (3rd in total). Always have had a positive experience and the sales staff are great. More
Great service and a great deal! Overall we had a wonderful visit! We got an amazing deal for our trade in and a wonderful new van! I am very satisfied! The wait during the whole proc Overall we had a wonderful visit! We got an amazing deal for our trade in and a wonderful new van! I am very satisfied! The wait during the whole process was a little long especially because we had to bring out little ones with us but overall a wonderful experience. The kids were very excited for the new vehicle. This is the 3rd vehicle we have purchased from this dealership and will be back when we are ready for our next one! thanks!! More