Wellington Motors Limited
Guelph, ON
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775 Reviews of Wellington Motors Limited
Kept their promise! Wellington Motors are true to their word. We purchased a Dodge Dakota last year and were interested in upgrading to a Ram 1500. As promised, Andre Wellington Motors are true to their word. We purchased a Dodge Dakota last year and were interested in upgrading to a Ram 1500. As promised, Andrew Stevenson, made our dream come true! Thank you Andrew, for your diligence in obtaining the awesome interest rate as well. We will definitely deal with Wellington Motors in the future. More
Fantastic, friendly and efficient service! I have visited this dealership twice with my Fiat and I already know that this will always be my dealership of choice. Personable people on the phone I have visited this dealership twice with my Fiat and I already know that this will always be my dealership of choice. Personable people on the phone and in the service department. Always willing to listen, help and advise. More
Fantastic Service ~ Five Stars! This is our second purchase from Wellington in the past 9 mths. Andrew Stevenson, and Jeff Shackle have blown customer service out of the ball park b This is our second purchase from Wellington in the past 9 mths. Andrew Stevenson, and Jeff Shackle have blown customer service out of the ball park both times! Very impressive :) More
Customer Service EXCELLENCE My recent visit to Wellington Motors was a pleasure! Andrew Stevenson welcomed us into the dealership with a smile and a friendly handshake. He neve My recent visit to Wellington Motors was a pleasure! Andrew Stevenson welcomed us into the dealership with a smile and a friendly handshake. He never once made me feel as though the questions I was asking were either unnecessary or silly. He worked with financing companies to get me the very best rates and exceeded my expectations for the type of vehicle I would be approved to purchase. During our interactions, Andrew was always making sure I felt confident of what I was deciding upon, never putting any pressure on me to move to the next stage until I was ready. It is so comforting to know that someone had my best interests at heart when purchasing a new-to-me used vehicle. I am confident that I will be back to Wellington Motors in the future! More
EXCELLENT Brad and Vanessa went above and beyond my expectations to get my used 2014 ram ready for delivery. Best used vehicle experience ever. Thanks again Brad and Vanessa went above and beyond my expectations to get my used 2014 ram ready for delivery. Best used vehicle experience ever. Thanks again More
Bad lease experience We recently took advantage of a "too good to be true" 2-yr lease deal offered for the Dodge Ram. Wellington changed the deal just before we were to p We recently took advantage of a "too good to be true" 2-yr lease deal offered for the Dodge Ram. Wellington changed the deal just before we were to pick up our vehicle. We were not willing to sign the new deal because of changes to the wording and terms that we were not comfortable with. Dave Fozard finally agreed that they would honour the original deal but kept telling us that it would be "painful" but the dealership would "bite the bullet"-things a customer doesn't need or want to hear especially if the situation is not their doing. Basically: 1. Wellington tried to change the deal; 2. Dave Fozard tried to make us feel THEY were doing US a favour by honouring the original deal; 3. Although Karen Fozard was great with the original paperwork she ignored our messages for the final paperwork so we could read prior to pick-up; 4. Wellington staff were overheard complaining about what a pain we were. Apparently it's not expected that the customer will read before signing or expect the dealership to honour a deal as the dealership would expect the customer to honour their end. More
DOG AND PEOPLE FRENDLY Maria and Brad were great. Maria got us a GREAT PRICE for a used SUV that we were looking for ! There was no pressure for getting options added and Maria and Brad were great. Maria got us a GREAT PRICE for a used SUV that we were looking for ! There was no pressure for getting options added and they did things in a very timely manor! More
Great Experience! A great experience, Vanessa was very helpful and we felt at ease from start to finish...felt like dealing with friends! We were looking for used an A great experience, Vanessa was very helpful and we felt at ease from start to finish...felt like dealing with friends! We were looking for used an she got us into a new at a price we could afford. Dawn T. More
Amazing We can't thank Vanessa and Brad enough, they went above and beyond to get me into my Dodge Ram. Awesome and Amazing comes to mind when describing our We can't thank Vanessa and Brad enough, they went above and beyond to get me into my Dodge Ram. Awesome and Amazing comes to mind when describing our experience. Definitely recommend Vanessa and this dealership to anyone buying a vehicle. More
Amazing Service! After a bad car accident I had contacted Jeff, and told him I needed to find a car asap! I had a limited budget and thought I would have to settle wit After a bad car accident I had contacted Jeff, and told him I needed to find a car asap! I had a limited budget and thought I would have to settle with a small car that would fit the budget but wouldn't fit my lifestyle. Jeff immediately put me at ease and reassured me he would find me the perfect vehicle in my 2 week time frame. He showed me around some cars and could tell I was really looking for something bigger. Jeff remained positive and told me he would find me the right vehicle, so we started looking at different options and he didn't stop until he finally found the perfect SUV. He was going to get me into a brand new 2016 Dodge Journey without the huge SUV payment I was expecting. So I went into the dealership to sign the papers, but to my surprise Jeff had said he found a new SUV that was just traded in with a better warranty, came with two sets of tires, was a better model, sat 7 people not 5 and it was less money with a better finance rate, and he thought I should just take a look. Jeff searched even when I thought it was a done deal just to help me find the best option, and he did it. I drove away only 3 days later with a cleaned, serviced new to me SUV for such a low payment that I couldn't believe I even contemplated a little car. Jeff made this whole process so easy and found me exactly what I wanted. Karen who helped with the finance portion made it so simple and straight forward especially for purchasing my first new vehicle. She replied through email within the hour and contacted my insurance company for me, so I didn't have to set up anything! I couldn't imagine going anywhere else to buy a vehicle and I would definitely recommend Jeff to family, friends and even strangers. He's an honest guy who is also hilarious and would do anything to help someone find a reliable vehicle. He even helped me look up comparables on the vehicle I had my accident in, so I would be informed when I had to talk to the insurance company about reimbursement. He was amazing! More