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Waterloo Nissan

Waterloo, ON

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81 Reviews

141 Northfield Dr W

Waterloo, ON

N2L 5A6

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81 Reviews of Waterloo Nissan

November 12, 2017

oil change and low tire pressure indication Went in on Saturday morning unscheduled.they took me in right away and performed the work.the rear tire had a nail in it..the work was done with in th More

by Cable guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 15, 2017 -

Waterloo Nissan responded

Hi Cable Guy, Thank you for taking the time to write us a review! We are sorry to hear about the nail in the tire, but pleased to hear our service team were able to help you out! Thank you for choosing Waterloo Nissan!

November 07, 2017

Poor customer service Worst customer service! I would never buy another vehicle from these people! This was the first Nissan I owned and the poorest service department I ev More

by Judy Woods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shirley (service manager), Chris Roach
Nov 07, 2017 -

Waterloo Nissan responded

Hello Judy, I had spoken with Sheila, she provided me with photos of your clogged blower motor, as well as the paperwork where you had declined to have the servicing completed the first time around. We do not lie, or try to cover things up. We care about our customers and want to work with all of our customers to make sure they are happy with the service they received. I am sorry you feel the way you do. As mentioned in my last response, If you have any other issues or questions to please contact me directly at chris@waterloonissan.com. I would like to work to find a solution that is agreeable to all involved.

November 03, 2017

Terrible service and one of the worst decisions This is a very dishonest dealership. I am regretting my decision to have bought a car through Waterloo Nissan and am counting the days till I can retu More

by Ilovewloo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christine
Nov 07, 2017 -

Waterloo Nissan responded

Hello, Ilovewloo My name is Chris, and I am the Online Customer Service Manager for Waterloo Nissan. Could email me directly at chris@waterloonissan.com, with more details about your situation. I would like to look into this for you and see if we can find a solution that is amicable for both.

June 20, 2017

Scammers! Where's the zero button for ratings? This dealership is terrible for not caring about your experience and ho to save you on repair costs. The servic More

by IHateNissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Roach
May 02, 2017

Rust protection warranty They will sell you rust protection warranty wich is useless because I have hole in my car and they say the don't cover rust which is coming from outsi More

by Mirothecarguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
April 18, 2017

Great Dilership- Jacob M. Thank you to Valerie Picanco for taking me on a test drive in a Nissan Roque, the experience and the patience she showed me was valuable. Valerie was More

by Jacob M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Roach
Apr 19, 2017 -

Waterloo Nissan responded

Hello Jacob, Thank you for taking the time to leave us with a review. We are glad to hear Valerie was able to provide you with an excellent buying experience. We look forward to helping you again in the future. The Team at Waterloo Nissan

February 24, 2017

Awesome experience with Carolyn K I just leased a new 2017 Nissan Rougue. Carolyn was awesome. I am a new buyer. It's been two weeks in the making and boy did I make her work for it. More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn killen
February 07, 2017

We drive a 2015 Nissa Rogue SV FWD Buyer beware - STAY AWAY FROM THIS VEHICLE AND THIS DEALERSHIP. The vehicle is 1.5 years old... We have had the sunroof into the dealership twice beca More

by Hate my Nissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
October 17, 2016

amazing place Great visit today. Kate looked after our service needs and Brad answered all of our questions in regards to the purchase of new winter tires and rims. More

by Chrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate and Brad
June 08, 2016

Excellent Service I bought a 2013 Nissan Altima in Waterloo Nissan, the service is quite good there! The sales perple are nice and patient. It's a good dealer in Waterl More

by ALLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY
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