Waterloo Honda

Terrible service. The staff here are rude, slow, and condescending. I took my car in for a warranty claim and they said they couldn't find any issue. I drove off an The staff here are rude, slow, and condescending. I took my car in for a warranty claim and they said they couldn't find any issue. I drove off and noticed the issue within 30 seconds of leaving the lot. I turned around and showed the issue to a mechanic. They said they needed to order a part and would let me know when it arrived. I emailed and phone them several times over the next few months and never got a response. 2 years later and they never followed up with me. More

Great staff who take the time to address all questions and concerns.👍 Big thanks to Damir Protudjer the Product Advisor. and concerns.👍 Big thanks to Damir Protudjer the Product Advisor. More

Damir was an amazing salesman and he was super kind and walked me through how to use everything in my car and made sure to answer all my questions. walked me through how to use everything in my car and made sure to answer all my questions. More

The staff are incredibly knowledgeable and friendly. They helped me pick out a vehicle, and gave me guidance every step of the way! Thank-you to the team at Waterloo Honda! I will definitely be comin They helped me pick out a vehicle, and gave me guidance every step of the way! Thank-you to the team at Waterloo Honda! I will definitely be coming back for my next vehicle, and will tell my friends about my experience as well! More

I was very pleased with the quality of customer service that I received. I would highly recommend this dealership/business to friends and family. that I received. I would highly recommend this dealership/business to friends and family. More

Ryan was super nice and great to deal with. Thanks for your help yesterday Ryan, I will be back. Thanks for your help yesterday Ryan, I will be back. More

Tim was amazing and kind , he listened to our needs and was extremely attentive throughout the process. was extremely attentive throughout the process. More

Very helpful staff, especially Greg and Leah. :) They are both good at their respective jobs. :) They are both good at their respective jobs. More

Our vehicle has been recalled and we can't get the dealer to respond to our 5 enquiries over the last week or so. We have left at least 3 voice messages as no one seems to actually pick up a phone. to respond to our 5 enquiries over the last week or so. We have left at least 3 voice messages as no one seems to actually pick up a phone. More

Their staff is very kind, their sales team is very nice and handsome and very approachable. and handsome and very approachable. More