Waterloo Honda

Excellent same day service. The back seats of my CRV had some holes that were caused by me when I was moving some furniture (screws were sticking out of the furniture). Honda (Ro The back seats of my CRV had some holes that were caused by me when I was moving some furniture (screws were sticking out of the furniture). Honda (Rob) called in their upholstery guy to fix the problem the holes the very same day. I indicated there were two holes that needed to be fixed (which they did fix); But I missed pointing out a third hole (my fault for not seeing/ pointing it out the first time); so when I brought the CRV back the next day to have the third hole repaired, the upholstery guy was called back in (same day) and I wasn't charged for the work done. More

The high level of service has been consistent over the years The staff are courteous, knowledgeable, and efficient. There is never an exception to this level of service. This is impressive given how hard they wo The staff are courteous, knowledgeable, and efficient. There is never an exception to this level of service. This is impressive given how hard they work. More

It was a pleasant experience. I have only been a Waterloo Honda customer. This last purchase was the third car I've bought at this dealership. The customer service is great. I have only been a Waterloo Honda customer. This last purchase was the third car I've bought at this dealership. The customer service is great. More

Good Costumer Service The staffs are very friendly and professional! One staff at the front desk even explained to me very patiently. The services they provided now is be The staffs are very friendly and professional! One staff at the front desk even explained to me very patiently. The services they provided now is better than several years ago. More

Unexpected discount We got a discount on the cost of the service and everything was listed and done appropriately. Thank you for your continued care of our vehicle. We got a discount on the cost of the service and everything was listed and done appropriately. Thank you for your continued care of our vehicle. More

The Best All is well in Honda Land. Friendly, funny, and most of all They know what they are doing and will meet all your needs. I have already reccommended All is well in Honda Land. Friendly, funny, and most of all They know what they are doing and will meet all your needs. I have already reccommended your dealership to my friends. I will see you all again for my next service. Thanks c More

Straightforward oil change and switch from winter tires I was comfortable in the waiting area as I read the paper and enjoyed the flavoured coffee while my service was being completed. Service was friendly I was comfortable in the waiting area as I read the paper and enjoyed the flavoured coffee while my service was being completed. Service was friendly and completed in a timely manner. More

2019 Honda Civic Touring We have been dealing with Waterloo Honda for approximately 30 years. We don’t look anywhere else and the main reason is Jorge. He’s knowledgeable, We have been dealing with Waterloo Honda for approximately 30 years. We don’t look anywhere else and the main reason is Jorge. He’s knowledgeable, fair and friendly. Nothing pushy about him. Plus Honda makes a good product. Our cars are always serviced by you and never break down. But it’s the friendly service that keeps us coming back. More

Always a great experience I've bought three cars from this dealership and have never had anything but the highest praise for the sales/finance staff I've dealt with each time. I've bought three cars from this dealership and have never had anything but the highest praise for the sales/finance staff I've dealt with each time. More

First class customer service The 2017 Honda Accord I have is the third Honda I've owned and all were purchased at Waterloo Honda. Every time I go there for service, I've been gre The 2017 Honda Accord I have is the third Honda I've owned and all were purchased at Waterloo Honda. Every time I go there for service, I've been greeted with a smile and Rob Allan always remembers my name.. These are very important aspects of your dealership and I have no hesitation about recommending Waterloo Honda to friends and family. IN fact, my daughter just recently took home her new CRV. Another satisfied customer. Keep up the excellent work and thanks for the followup phone call to find out how my scheduled maintenance went this week. More