Waterloo Honda

Quick and friendly service Despite being understaffed, Rob Allan made sure my car was ready by the end of the day, and even let me arrive after hours to pick up my car. Both fri Despite being understaffed, Rob Allan made sure my car was ready by the end of the day, and even let me arrive after hours to pick up my car. Both friendly and high quality service. More

Great Service I came in for an oil change and as usual I was happy with the work done, friendly staff and price paid for the service. I came in for an oil change and as usual I was happy with the work done, friendly staff and price paid for the service. More

Oil, and winter tire change Very helpful, and understanding to a senior. Since this was my first visit after buying a Honda, I did not know what to expect, but the service rep . Very helpful, and understanding to a senior. Since this was my first visit after buying a Honda, I did not know what to expect, but the service rep ., answered any questions I had. More

Excellent experience leasing 2 vehicles Sales staff and sales team were very helpful and great to deal with. They worked with our budget to help us get the most "bang for our buck". Sales staff and sales team were very helpful and great to deal with. They worked with our budget to help us get the most "bang for our buck". More

Prompt service My recent visit was pleasant, thorough and informative! I had a few questions which were answered well! I would recommend the dealer! Glad to have suc My recent visit was pleasant, thorough and informative! I had a few questions which were answered well! I would recommend the dealer! Glad to have such great service! More

Extremely personable service Having a fairly expensive repair the staff in the service department were extremely informative and sympathetic. They did all they could to explain Having a fairly expensive repair the staff in the service department were extremely informative and sympathetic. They did all they could to explain what was happening how it was repaired and explain the cost. More

Great service! Very efficient, courteous service. Appreciated call to review vehicle assessment and explanation of services required/completed. Polite and kind custo Very efficient, courteous service. Appreciated call to review vehicle assessment and explanation of services required/completed. Polite and kind customer service personnel at all levels. More

Great friendly service is what keeps me coming back, the guys really know their cars. Chris made me feel confident in my dicision to get a new car. All and all it was a gre is what keeps me coming back, the guys really know their cars. Chris made me feel confident in my dicision to get a new car. All and all it was a great experience. The only thing I am not 100% satisfied with is how clean the car was on pick up. They did however trie to resolve the issues. More

CRV purchase My new CRV is my eighth purchase at Waterloo Honda. You must be doing something right if I keep coming back.... Thanks so much Bryan. My new CRV is my eighth purchase at Waterloo Honda. You must be doing something right if I keep coming back.... Thanks so much Bryan. More

Excellent same day service. The back seats of my CRV had some holes that were caused by me when I was moving some furniture (screws were sticking out of the furniture). Honda (Ro The back seats of my CRV had some holes that were caused by me when I was moving some furniture (screws were sticking out of the furniture). Honda (Rob) called in their upholstery guy to fix the problem the holes the very same day. I indicated there were two holes that needed to be fixed (which they did fix); But I missed pointing out a third hole (my fault for not seeing/ pointing it out the first time); so when I brought the CRV back the next day to have the third hole repaired, the upholstery guy was called back in (same day) and I wasn't charged for the work done. More