Waterloo Honda

Great service! Very efficient, courteous service. Appreciated call to review vehicle assessment and explanation of services required/completed. Polite and kind custo Very efficient, courteous service. Appreciated call to review vehicle assessment and explanation of services required/completed. Polite and kind customer service personnel at all levels. More

Great friendly service is what keeps me coming back, the guys really know their cars. Chris made me feel confident in my dicision to get a new car. All and all it was a gre is what keeps me coming back, the guys really know their cars. Chris made me feel confident in my dicision to get a new car. All and all it was a great experience. The only thing I am not 100% satisfied with is how clean the car was on pick up. They did however trie to resolve the issues. More

CRV purchase My new CRV is my eighth purchase at Waterloo Honda. You must be doing something right if I keep coming back.... Thanks so much Bryan. My new CRV is my eighth purchase at Waterloo Honda. You must be doing something right if I keep coming back.... Thanks so much Bryan. More

Excellent same day service. The back seats of my CRV had some holes that were caused by me when I was moving some furniture (screws were sticking out of the furniture). Honda (Ro The back seats of my CRV had some holes that were caused by me when I was moving some furniture (screws were sticking out of the furniture). Honda (Rob) called in their upholstery guy to fix the problem the holes the very same day. I indicated there were two holes that needed to be fixed (which they did fix); But I missed pointing out a third hole (my fault for not seeing/ pointing it out the first time); so when I brought the CRV back the next day to have the third hole repaired, the upholstery guy was called back in (same day) and I wasn't charged for the work done. More

The high level of service has been consistent over the years The staff are courteous, knowledgeable, and efficient. There is never an exception to this level of service. This is impressive given how hard they wo The staff are courteous, knowledgeable, and efficient. There is never an exception to this level of service. This is impressive given how hard they work. More

It was a pleasant experience. I have only been a Waterloo Honda customer. This last purchase was the third car I've bought at this dealership. The customer service is great. I have only been a Waterloo Honda customer. This last purchase was the third car I've bought at this dealership. The customer service is great. More

The Best All is well in Honda Land. Friendly, funny, and most of all They know what they are doing and will meet all your needs. I have already reccommended All is well in Honda Land. Friendly, funny, and most of all They know what they are doing and will meet all your needs. I have already reccommended your dealership to my friends. I will see you all again for my next service. Thanks c More

Straightforward oil change and switch from winter tires I was comfortable in the waiting area as I read the paper and enjoyed the flavoured coffee while my service was being completed. Service was friendly I was comfortable in the waiting area as I read the paper and enjoyed the flavoured coffee while my service was being completed. Service was friendly and completed in a timely manner. More

Good Costumer Service The staffs are very friendly and professional! One staff at the front desk even explained to me very patiently. The services they provided now is be The staffs are very friendly and professional! One staff at the front desk even explained to me very patiently. The services they provided now is better than several years ago. More

Unexpected discount We got a discount on the cost of the service and everything was listed and done appropriately. Thank you for your continued care of our vehicle. We got a discount on the cost of the service and everything was listed and done appropriately. Thank you for your continued care of our vehicle. More