Waterloo Honda

Modern, clean efficient, customer focused, quality work. Honest, trustworthy. Dealt with them for years and always will. work. Honest, trustworthy. Dealt with them for years and always will. More

Easy to book. Courteous treatment. Free shuttle Work was done quickly. Driver called before pickup. Courteous treatment. Free shuttle Work was done quickly. Driver called before pickup. More

The customer experience at Waterloo Honda has always been top notch! Have been coming here for years. From service to sales, they really take care of you! Highly recommended. top notch! Have been coming here for years. From service to sales, they really take care of you! Highly recommended. More

Konal is amazing, and did a such great job on selling me my car while making things very easy. Also shout out to Kourtney who did a great job with my financing! my car while making things very easy. Also shout out to Kourtney who did a great job with my financing! More

Staff was really helpful and explained everything patiently. Good customer service. I would really recommend this place. patiently. Good customer service. I would really recommend this place. More

Great people and easy to deal with. They treat everyone fairly and honestly. Keep up the good work They treat everyone fairly and honestly. Keep up the good work More

Very good place to take your car to for any repairs or work that needs to be done perfect service thank you Waterloo Honda work that needs to be done perfect service thank you Waterloo Honda More

The staff are friendly, welcoming, helpful and professional. The dealership is clean with a seating area that offers wifi, televisions and a variety of beverages if desired. Overall, very nice professional. The dealership is clean with a seating area that offers wifi, televisions and a variety of beverages if desired. Overall, very nice! More

Extremely busy dealership but Dave would always take my call or call me right back. call or call me right back. More

I booked my car in for a GPS update. I was very clear with what I wanted and yet after the car had been dropped off for service, was told they don’t provide this type of service!!! Wha I was very clear with what I wanted and yet after the car had been dropped off for service, was told they don’t provide this type of service!!! What made it all the more frustrating was that I had booked this appointment over a week in advance and had a trip coming up, so needed an updated GPS system. This was all explained at the time of booking. When I was told that I would need to order the update and install it myself, there was not enough time to do it before my trip although there would have been, had I been told at the time of my initial call, this was not a service they provided. How is it that they are booking services they don’t provide? I spoke with several people as I received emails and texts confirming my appointment and I wanted to ensure I could drop my vehicle the evening before. Even when I dropped the vehicle off, I filled out a form explaining why it was there and talked to someone at the front desk about the GPS update. Still, not one person mentioned that this wasn’t something they could do! If you’re going to hire people to book appointments for service, they should have knowledge of which services are available! This isn’t rocket science. I have lost faith in this location and will not use it again! More