Waterloo Honda

I required CAA to get my car to Waterloo Honda. I called the Service Department (spoke to Bruce) to inform them I was coming in with a tow. They did a great job. I got a shuttle home, a shu I called the Service Department (spoke to Bruce) to inform them I was coming in with a tow. They did a great job. I got a shuttle home, a shuttle in the morning, and I got my car back the next day. Excellent service. More

Toma was quite helpful and the shuttle was much appreciated to and from my work. appreciated to and from my work. More

very pleased with the service. Toma greeted us and checked us in quickly and efficiently. He had a great personality. He called when he said that he would. perfect service. I Toma greeted us and checked us in quickly and efficiently. He had a great personality. He called when he said that he would. perfect service. I highly recommend Waterloo Honda. More

To start with waiting area has been reduced to 3 chairs! When made appointment offered free tire swap for winter tires. When checked in lady said does not include installing them. Lady was not overly friend When made appointment offered free tire swap for winter tires. When checked in lady said does not include installing them. Lady was not overly friendly but in this day customer service is far from good so I guess she was ok. More

Good service. There was a mix up with my booking and I still got in for changing my tires, despite how busy they were. Thank you John! That was stressful and you m There was a mix up with my booking and I still got in for changing my tires, despite how busy they were. Thank you John! That was stressful and you made my day! More

I had a fantastic experience with this car dealership! The service was top-notch, and they made the whole process incredibly easy. Jared, Nick and Kurt were friendly and accommodating, and I felt well tak The service was top-notch, and they made the whole process incredibly easy. Jared, Nick and Kurt were friendly and accommodating, and I felt well taken care of throughout the entire transaction. If you're looking for a dealership that provides excellent service and is a breeze to work with, this is the place to go! More

Friendly, efficient and knowledgable. I brought it in for a recall, and they got it done quickly. I brought it in for a recall, and they got it done quickly. More

I have been dealing with Waterloo Honda for 40 years. I have lost track of the number of Hondas I have purchased and the many service visits. It has all been excellent and was again today for snow tire I have lost track of the number of Hondas I have purchased and the many service visits. It has all been excellent and was again today for snow tire change and regular servicing. John was the perfect service director, Thanks again. John L More

Service rep was polite and helpful. I had winter tires put on and an oil change. My only disappointment was they were unable to clean the inside of my windshield. I have limited movemen I had winter tires put on and an oil change. My only disappointment was they were unable to clean the inside of my windshield. I have limited movement with my dominant arm so find this task very difficult. My Chrysler Deal used to do this one task for me. More

Excellent. They know their stuff and I was impressed. The parts department was also extremely helpful. They know their stuff and I was impressed. The parts department was also extremely helpful. More