Waterloo Honda

Great customer service. All the amenities were excellent and customer centric. The scheduled service are done on time with all certified technicians and equipments. All the amenities were excellent and customer centric. The scheduled service are done on time with all certified technicians and equipments. More

Work was prompt, took the amount of time they had predicted for the price they had quoted. predicted for the price they had quoted. More

They have been professional and efficient. They really seem to want happy customers which should be everyone’s goal. They really seem to want happy customers which should be everyone’s goal. More

Always courteous. Always helpful. Always satisfaction. That's what a dealership is all about! That's WATERLOO HONDA. Always helpful. Always satisfaction. That's what a dealership is all about! That's WATERLOO HONDA. More

Terrible service, extremely expensive, unprofessional service representative. The wait time was 3 hours for an oil change, I will not return! service representative. The wait time was 3 hours for an oil change, I will not return! More

Fantastic service from Toma. Got me in and out very quickly and explained everything to me. Got me in and out very quickly and explained everything to me. More

I have been coming to this dealership since the 1990’s and have never had a complaint about the service. and have never had a complaint about the service. More

Checking in - staff are polite and also go over what work is to be done Too - depending on mileage and when/what services have been done in the past - will give a heads up if more work should/needs to be d is to be done Too - depending on mileage and when/what services have been done in the past - will give a heads up if more work should/needs to be done. My experience has always been that if more services are needed beyond what I booked for - the added work has always been done at the same appointment. Being able to do this prevents having to book another appointment. More

The staff were ver friendly and helpful and very efficient in diagnosing the problem with my van. Thanks Waterloo Honda. efficient in diagnosing the problem with my van. Thanks Waterloo Honda. More

Had an amazing experience with both the sales and finance team when my boyfriend bought a new car from here. The service team, especially Shweta and John are amazing and were great on keeping me updated with team when my boyfriend bought a new car from here. The service team, especially Shweta and John are amazing and were great on keeping me updated with my car status! More