Waterloo Honda
Waterloo, ON
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Always courteous. Always helpful. Always satisfaction. That's what a dealership is all about! That's WATERLOO HONDA. Always helpful. Always satisfaction. That's what a dealership is all about! That's WATERLOO HONDA. More
Had an amazing experience with both the sales and finance team when my boyfriend bought a new car from here. The service team, especially Shweta and John are amazing and were great on keeping me updated with team when my boyfriend bought a new car from here. The service team, especially Shweta and John are amazing and were great on keeping me updated with my car status! More
Checking in - staff are polite and also go over what work is to be done Too - depending on mileage and when/what services have been done in the past - will give a heads up if more work should/needs to be d is to be done Too - depending on mileage and when/what services have been done in the past - will give a heads up if more work should/needs to be done. My experience has always been that if more services are needed beyond what I booked for - the added work has always been done at the same appointment. Being able to do this prevents having to book another appointment. More
Good service, pleasant people, very poor scheduling. When told to book early, at 7:30 a.m., for winter tires and could wait because it would only be about 30 min and wind up waiting 2 hrs. Not impress When told to book early, at 7:30 a.m., for winter tires and could wait because it would only be about 30 min and wind up waiting 2 hrs. Not impressed. More
Very pleased with Waterloo Honda , such a great experience and would highly recommend them. Very informative and friendly. I took my suv in for a recall, and Bruce Marchand was so kind and helpful experience and would highly recommend them. Very informative and friendly. I took my suv in for a recall, and Bruce Marchand was so kind and helpful in the whole process. He explained everything that was going to be done and showed me where to wait . He would check on me and let me know how things were going. When my car was ready,he came and got me and showed me out. That was really impressive, I felt so welcomed and looked after. More
Quick, efficient, and easy to deal with. I wanted a tire swap and I got a tire swap. Plus a deal on storage. Oh yes, and thanks for the English Breakfast tea while I waited a totally reasona I wanted a tire swap and I got a tire swap. Plus a deal on storage. Oh yes, and thanks for the English Breakfast tea while I waited a totally reasonable amount of time! More
Great service on a Honda recall completed today: super staff, work completed in a timely manner. That being said, cannot rate as a 5 star as a number of requests in the past 3 months for price and instal staff, work completed in a timely manner. That being said, cannot rate as a 5 star as a number of requests in the past 3 months for price and installation of a trailer hitch for my vehicle was never responded to. Guess they did not want to do. More