Waterloo Honda

Damir and Natasha were great to work with. Both very honest and personable. Live the car! Both very honest and personable. Live the car! More

This dealership was extremely helpful when it came to buying my first new car, they were great at explaining everything in a nice and easy way. buying my first new car, they were great at explaining everything in a nice and easy way. More

Nice car quality cars affordable price , friendly customer service and knowledgeable for their job and makes you feel happy . Recommend 100% if you looking a car customer service and knowledgeable for their job and makes you feel happy . Recommend 100% if you looking a car More

Vince was very patient with me and attentive to my needs. I didn’t purchase a vehicle but he demonstrated excellent customer service. I highly recommend him to anyone that visits Waterloo Honda. I didn’t purchase a vehicle but he demonstrated excellent customer service. I highly recommend him to anyone that visits Waterloo Honda. More

Great service provided by Tim and the finance department. Everything went smoothly and we were assisted with all of our questions! Everything went smoothly and we were assisted with all of our questions! More

We purchased a used Honda Accord Touring from Waterloo Honda. Tim was great; fair and easy to work with. Highly recommended. Honda. Tim was great; fair and easy to work with. Highly recommended. More

Excellent help from matt our sales representative made buying our vechicle easy the honda odessey safety checked easily thank you buying our vechicle easy the honda odessey safety checked easily thank you More

No value for the customer's time. Despite booking an appointment during the week and in advance still being asked to wait almost 4 hrs and the mechanic hasn't even started working on Despite booking an appointment during the week and in advance still being asked to wait almost 4 hrs and the mechanic hasn't even started working on the car yet! Maybe let the customer know next time so they can plan their day or offer a complementary shuttle service right from the get go! Poor customer service! That's a shame! More

I bought my Honda civic at Waterloo Honda 6 years ago. This rply is about the service I got when I had a battery failure on aug 6/24 and they put in a new battery . Then on Aug 23 this battery failed, an This rply is about the service I got when I had a battery failure on aug 6/24 and they put in a new battery . Then on Aug 23 this battery failed, and they did not have a replacement available,but John Resendes was very helpful to arrange a rental for us until it came in. It was our 60th wedding anniversary over that weekend, so we had to have a vehicle. I HAVE APPRECIATED JOHN'S HELPFULNESS ANY TIME I HAVE BEEN AT YOUR DEALERSHIP, AND WANT TO RECOGNIZE HIM FOR BEING SO HELPFUL , AND PATIENT. Thanks again. Donald Snyder More

Steve is amazing and really appreciated his kind service and assistance! Thank you so much for everything. Love the new car and looking forward to when I come in to see him and assistance! Thank you so much for everything. Love the new car and looking forward to when I come in to see him More