Waterloo Honda

Excellent service. Put in a special request to have my car finish early and they were able to accommodate thanks to my service provider Put in a special request to have my car finish early and they were able to accommodate thanks to my service provider More

Great customer service by Toma provided me with detailed information on my car and its service needs, highly recommended. information on my car and its service needs, highly recommended. More

Delivered a used truck with interior not cleaned properly sales person unable to get a response as to when problem could be fixed ,no follow up from sales manager or service manager.Still waiting been two we sales person unable to get a response as to when problem could be fixed ,no follow up from sales manager or service manager.Still waiting been two weeks and no response.Also air pressure of tires was not adjusted properly after safety inspection left front tire had over 50psi This could of been a safety issue due to poor inspection procedure. More

Nice job. They heard my concern very carefully and provided feedback on time. Friendly service technician. They heard my concern very carefully and provided feedback on time. Friendly service technician. More

Tomas was very friendly and efficient with check in and out of my car for swapping of tires out of my car for swapping of tires More

Was treated professionally and courteously. All questions answered truthfully. Was even offered a possible solution to a problem involving snow tires. All in all a pleasant experience. All questions answered truthfully. Was even offered a possible solution to a problem involving snow tires. All in all a pleasant experience. More

Good communication. They understood my issue provided right guidance. My adviser Toma was very accommodating and polite. They understood my issue provided right guidance. My adviser Toma was very accommodating and polite. More

I’m have been a longtime customer and never feel I’m taken for granted. Jorge always does his best to make for a great experience. taken for granted. Jorge always does his best to make for a great experience. More

Recently visited Waterloo Honda in search of a new car and had a wonderful experience. I was assisted by Dave, a knowledgeable and friendly salesperson, who guided me through their selection of Honda CRV and had a wonderful experience. I was assisted by Dave, a knowledgeable and friendly salesperson, who guided me through their selection of Honda CRV Sports. He was attentive to my needs and answered all my questions with great detail. Natasha in finance was exceptional as well. She made the financial aspects clear and understandable, providing me with various options that suited my budget. The customer service at Waterloo Honda was top-notch. From the moment I walked in, I felt welcomed and valued. The team was professional, the dealership was well-maintained, and the entire car buying process was smooth and hassle-free. Thanks to Dave and Natasha, I am now the happy owner of a new Honda CRV Sport. Their expertise and customer care greatly influenced my decision. I highly recommend Waterloo Honda for anyone looking for a new vehicle. Their team goes above and beyond to ensure customer satisfaction. A big thank you to Dave and Natasha for their exceptional service More

The service advisors are great! The communication is also great. Everyone is very friendly and helpful. The communication is also great. Everyone is very friendly and helpful. More