Waterloo Honda

The Waterloo Honda dealership was a great experience for looking at car options, because of the staff and environment looking at car options, because of the staff and environment More

Kim at Waterloo Honda is amazing to work with 😍 She is so kind and knowledgeable, I would highly recommend working with her to anyone looking to purchase a vehicle! so kind and knowledgeable, I would highly recommend working with her to anyone looking to purchase a vehicle! More

Purchased a car last January from them and experienced terrible service. Unfortunately an accident wrote off this vehicle and I needed to purchase a new one again. I purchased replacement warranty when I terrible service. Unfortunately an accident wrote off this vehicle and I needed to purchase a new one again. I purchased replacement warranty when I bought the first car, which I am claiming now to buy the next vehicle. While I await the final amount from this warranty, I put a deposit on a vehicle from Honda. It’s now been over a month waiting for an amount from the warranty and I have the Honda staff harassing me to purchase the vehicle I put the deposit on because someone else is interested in it. This isn’t how a deposit works, you shouldn’t be showing anyone new the car knowing someone else is going to purchase it. You also shouldn’t be harassing me to come purchase it when you can’t get me an amount from warranty. They also didn’t mention when originally purchasing this warranty that I could ONLY use it at Waterloo Honda. I wouldn’t have purchased knowing this because of how horrendous their service is. More

Mat was great, staff were super friendly. Great experience trading in my vehicle. Highly recommended. Great experience trading in my vehicle. Highly recommended. More

This is a good dealership. The people were kind, friendly and knowledgeable. I got a good deal on my purchase. The people were kind, friendly and knowledgeable. I got a good deal on my purchase. More

Terrible service. The staff here are rude, slow, and condescending. I took my car in for a warranty claim and they said they couldn't find any issue. I drove off an The staff here are rude, slow, and condescending. I took my car in for a warranty claim and they said they couldn't find any issue. I drove off and noticed the issue within 30 seconds of leaving the lot. I turned around and showed the issue to a mechanic. They said they needed to order a part and would let me know when it arrived. I emailed and phone them several times over the next few months and never got a response. 2 years later and they never followed up with me. More

Great staff who take the time to address all questions and concerns.👍 Big thanks to Damir Protudjer the Product Advisor. and concerns.👍 Big thanks to Damir Protudjer the Product Advisor. More

Damir was an amazing salesman and he was super kind and walked me through how to use everything in my car and made sure to answer all my questions. walked me through how to use everything in my car and made sure to answer all my questions. More

The staff are incredibly knowledgeable and friendly. They helped me pick out a vehicle, and gave me guidance every step of the way! Thank-you to the team at Waterloo Honda! I will definitely be comin They helped me pick out a vehicle, and gave me guidance every step of the way! Thank-you to the team at Waterloo Honda! I will definitely be coming back for my next vehicle, and will tell my friends about my experience as well! More

I was very pleased with the quality of customer service that I received. I would highly recommend this dealership/business to friends and family. that I received. I would highly recommend this dealership/business to friends and family. More