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Waterloo Ford Lincoln Sales

Edmonton, AB

4.4
359 Reviews

11420 - 107th Avenue

Edmonton, AB

T5H 0Y5

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359 Reviews of Waterloo Ford Lincoln Sales

December 22, 2023

I bought Fort Sport 4*4 in July, received warm service from Sully. who also ordered a canopy for me. Due to some reason, canopy was delayed, Sully keep follow up for me for several months. I got canopy i More

by luke.lu62
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully
December 21, 2023

My engine light came on in my 2010 Ranger. I brought it into Waterloo Ford. They knew right away what was needed to be repaired. I also had a tire light on from the tire swap to winter tires. More

by grantfedorak47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marni Hartley
December 21, 2023

"Martin Song’s service at Waterloo Ford? A complete joke. He's uninterested and ineffective. My vehicle's engine problem is worse because of his neglect." More

by Michel edward
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaideep Rai
December 20, 2023

Martin Song at Waterloo Ford is a joke. Promised a smooth service experience but created more problems with my car’s suspension. Incompetent to the core. More

by cuhema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Kowalchuk, David Zinyk
Dec 20, 2023 -

cuhema responded

Martin Song at Waterloo Ford is a joke. Promised a smooth service experience but created more problems with my car’s suspension. Incompetent to the core.

December 20, 2023

"Frustrated beyond belief with Martin Song at Waterloo Ford. He avoids my calls about the faulty transmission. Zero accountability. More

by rufaha eds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Gebran
Dec 20, 2023 -

rufaha eds responded

Frustrated beyond belief with Martin Song at Waterloo Ford. He avoids my calls about the faulty transmission. Zero accountability.

December 20, 2023

Deeply regret my choice with Waterloo Ford. Car alignment is a hazard, zero response. I'm taking this to AMVIC. More

by Michel adwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick Hall
Dec 20, 2023 -

Michel adwards responded

Deeply regret my choice with Waterloo Ford. Car alignment is a hazard, zero response. I'm taking this to AMVIC.

December 20, 2023

Can't believe I trusted Waterloo Ford! Heating system's dead in winter, and they're AWOL. Getting AMVIC on the line now! More

by dimolipa58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kim Gebran, Brooklyn Pollard
Dec 20, 2023 -

dimolipa58 responded

Can't believe I trusted Waterloo Ford! Heating system's dead in winter, and they're AWOL. Getting AMVIC on the line now!

December 20, 2023

Warning: Waterloo Ford is a rip-off! They've ignored all my calls about the defective brakes. I'm going straight to AMVIC with this disaster. More

by cobako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lawrence Alugaili
Dec 20, 2023 -

cobako responded

Warning: Waterloo Ford is a rip-off! They've ignored all my calls about the defective brakes. I'm going straight to AMVIC with this disaster.

December 20, 2023

Martin Song at Waterloo Ford is a disgrace. He assured me the car was thoroughly inspected, but it's full of issues. His carelessness is alarming. More

by Edward lueier
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Daly, Kim Gebran, David Zinyk
Dec 20, 2023 -

Edward lueier responded

Martin Song at Waterloo Ford is a disgrace. He assured me the car was thoroughly inspected, but it's full of issues. His carelessness is alarming.

December 17, 2023

The service was very top notch. The service advisor was very good and very friendly More

by mpoloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
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