Waterloo Ford Lincoln Sales

Needed new programmed key for an older Escape. Took 3 trys over 2 weeks with different keys. They ate the diagnostic charges. They worked hard. trys over 2 weeks with different keys. They ate the diagnostic charges. They worked hard. More

I have bought many cars since my first, a second hand , Pontiac Tempest station wagon in 1964, my second car a new 1968 Mustang.--Both from Healy Ford.-- Both were good experiences. I also bought a few mi Pontiac Tempest station wagon in 1964, my second car a new 1968 Mustang.--Both from Healy Ford.-- Both were good experiences. I also bought a few minivans. My experience at Waterloo was in the top two experiences . The sales team at Waterloo works well as a team. I walked in saying I was not going to buy a car that day I walked out after several hours and a test drive with a down payment made on the demo model Ford Edge. I felt happy. I picked up the car on the following Tuesday and was introduced by Dave to the maintenance and parts reception people. I have to go back in a couple weeks to have the roof rack and mud flaps installed I hope I enjoy that day as much as I enjoyed spending my hard earned money. So far I like my new car. More

No issues with Sales with Ron easy to work with and easy to contact and get along with. Finance dept (Zac and Chris) were both very friendly and although an agreed upon price was finalized for extended to contact and get along with. Finance dept (Zac and Chris) were both very friendly and although an agreed upon price was finalized for extended warranty. It started and over double the price... therefore shows take too much money from some people who will pay that or promotes more back and forth negotiations to settle on a more reasonable price. More

Buying a car at Waterloo is a great experience, many dealerships are only after your money, but this guys ensure every expectation is met, staff is friendly, knowledgeable and always willing to help wit dealerships are only after your money, but this guys ensure every expectation is met, staff is friendly, knowledgeable and always willing to help with a great attitude. More

Straight up with what they do to your vehicle, also polite and professional environment and they make you feel like your the owner of the building polite and professional environment and they make you feel like your the owner of the building More

$125.00 for an Oil Change and then billed an additional $4.99 for oil disposal and $5.00 for “shop supplies”....I asked the Service Advisor what “Shop Supplies” were used worth $5.00 and she told me she ha $4.99 for oil disposal and $5.00 for “shop supplies”....I asked the Service Advisor what “Shop Supplies” were used worth $5.00 and she told me she had no idea. I asked why am I being charged $5.00 then, She said that’s the way it is. Great, that’s the last time I go to Waterloo Ford for a $150.00 Oil Change that takes over an hour for an Express Lube!! More

Very good service from the moment you drive in until you walk out . Immediately acknowledged and treated with respect. They want to help you in anyway they can. walk out . Immediately acknowledged and treated with respect. They want to help you in anyway they can. More

Finance manager Chris Clark is a liar,i would never recommend this dealer,unless you want to get screwed,25 words is not nearly enough. recommend this dealer,unless you want to get screwed,25 words is not nearly enough. More

Everything went great. Truck turned out great and installed extras turned out great. All of the people i worked with were fabulous and had everything went great. installed extras turned out great. All of the people i worked with were fabulous and had everything went great. More

I took my new-to-me vehicle in for a check up and was I took my new-to-me vehicle in for a check up and was very pleased with the efficient, friendly and competent service that was provided. I took my new-to-me vehicle in for a check up and was very pleased with the efficient, friendly and competent service that was provided. More