Waterloo Ford Lincoln Sales

We have been pleased with the service but two concerns. ...with the change of a drivers side strut should we not have had a wheel alignment done under warranty, especially after putting on four new tires. ...with the change of a drivers side strut should we not have had a wheel alignment done under warranty, especially after putting on four new tires. Secondly I have noticed that the master brake cylinder was below minimum fluid level ( SAFET ISSUE). I personally think that these two issues should be addressed. Please notify me as what the service dept. decision is. Thank you, Ken Robinson More

Friendly competent service. Professional quality service from the Fleet Service team. Thank you very much. Professional quality service from the Fleet Service team. Thank you very much. More

Very friendly service and efficient work. Been coming for many years and have always received great service! Been coming for many years and have always received great service! More

Marni was very friendly and helpful she informed me of some things that needed to be done. I’m very pleased with the service at Waterloo. Definitely recommend them to others. some things that needed to be done. I’m very pleased with the service at Waterloo. Definitely recommend them to others. More

Sam the sales person is the best person there. He is very honest person. he got me good price on ford escape. I will recommend to buy vehicle from this dealership. He is very honest person. he got me good price on ford escape. I will recommend to buy vehicle from this dealership. More

This service center is quick and efficient. They have a friendly and knowledgeable staff. Thank you They have a friendly and knowledgeable staff. Thank you More

Watwrloo has been a trusted dealership for many years. Excellent sales and service support. My father purchased his 1978 F350 from Waterloo and it’s still going strong supporting the farm community.. my e Excellent sales and service support. My father purchased his 1978 F350 from Waterloo and it’s still going strong supporting the farm community.. my employer used Waterloo and I have used Waterloo Ford. Very trustworthy and excellent service!!’nn More

Ron was awesome! We could not of asked for anything better! I would totally recommend this dealership We could not of asked for anything better! I would totally recommend this dealership More

I bought my Ford Escape brand new from Waterloo in 2011. This has been the best vehicle I have ever had. I love the service, the friendly staff and how easy it is to get an appointment. This time Ken helpe This has been the best vehicle I have ever had. I love the service, the friendly staff and how easy it is to get an appointment. This time Ken helped me. He was friendly, courteous AND he had an uber ready to take me home and pick me up when my vehicle was done plus aside from fixing the recall they did a quick check over my vehicle free. I love Waterloo and in 11 years I have had only minimal maintenance. Outstanding dealership. I'd buy a vehicle there again. Thanks Ken and Waterloo! More