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Waterloo Ford Lincoln Sales

Edmonton, AB

4.3
388 Reviews

11420 - 107th Avenue

Edmonton, AB

T5H 0Y5

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388 Reviews of Waterloo Ford Lincoln Sales

August 28, 2025

“Excellent service! The team was professional, efficient, and went above and beyond to make sure everything was taken care of. Highly recommend their service.” More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigel Catton
August 22, 2025

I recently purchased a Lincoln Nautilus and had the absolute pleasure of working with Ramesh. From start to finish, the entire experience was smooth, stress-free, and enjoyable. Ramesh was incredibly More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh
August 17, 2025

Initially we only were planning on looking at used vehicles. Dustin Liska invited us to see what was available and we ended up purchasing a new vehicle instead of a previously owned. Dustin was our s More

by xcats16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Liska, Brooklyn Pollard
July 28, 2025

Sales manager Orlando along with salesman Dustin were very understanding of what I wanted in a vehicle and worked hard to get the right vehicle for me. Both Dustin and Orlando were a pleasure to work wit More

by Silver bullet
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin Liska, Orlando Alvarado
July 26, 2025

Grant was very informative and quick in helping me with my problem. Had me in a loaner and my vehicle back to me within 24 hours More

by Hu.harrison1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant McNeill
July 23, 2025

Very friendly and helpful. Service was fast and efficient. I would return to the dealership again More

by Troy.Simoneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 18, 2025

Kenneth Dingness is an excellent service representative. He went above and beyond and insured I was looked after on my recent visit! He’s top notch! More

by Bruce Otto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie in parts and Kenneth in the service department.
June 03, 2025

Just had my 2018 MKX windshield replaced and tailgate motor repaired, Great service. Complete explanation by Ken Digness the service advisor and very user friendly service with transportation arranged. More

by waterontherocks82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Digness
May 29, 2025

I was very happy with the service provided by Ken. He fully explained the work that was done with me before I left More

by atcockle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Digness
May 28, 2025

Been a ford customer of 12 + years , by far the worst experience ive ever had at any dealership.. tried to purchase a truck and before it was ready for pickup they scratched the bumper and had to repair More

by mitchellshears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sully khan, martin song
May 28, 2025 -

Waterloo Ford Lincoln Sales responded

Hi Mitchell, We’re very sorry to hear about your recent experience. We appreciate your loyalty to Ford over the past 12+ years, and it’s disappointing to know we’ve let you down. This is not the standard we strive to uphold, and we want the chance to make things right. Please reach out to our General Manager, Martin, at msong@waterlooford.com, so we can review the situation with you directly. Thank you, The Waterloo Ford Team

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