Village Honda

Worst experience I bought my Honda Pilot from Village Honda and Jason Hullenaar was the guy that I was dealing with. There was a dent in the back bumper. Before I boug I bought my Honda Pilot from Village Honda and Jason Hullenaar was the guy that I was dealing with. There was a dent in the back bumper. Before I bought the pilot, he promised me that he's gonna fix it for me and the finance manager mentioned and signed on the bill of sale that there is dent and they will fix it without any additional fees. However, the next day,after I signed the bill of sale, they refused to fix it. Now it is gonna cost me couple of thousands to fix it. All what I can say is I don't recommend anyone to deal with Jason. He ripped me off and he is a big big lier. He always breaks up his promises. The thing that I can't understand is how a big company such as Honda hired untrustworthy employees such as Jason. Please please please be careful before you purchase any car from Village Honda. They were not honest to me and the same thing appened to my friend as well. More

STAY AWAY bought a used car here 8 years ago, always took it back for service and wasted hundreds and hundreds of dollars. JUST SO FOOLISH. MEA CULPA E.G. ser bought a used car here 8 years ago, always took it back for service and wasted hundreds and hundreds of dollars. JUST SO FOOLISH. MEA CULPA E.G. service estimate over phone was in every instance less than what the robbers extracted from me. needed another car a few months ago. went back gave salesman Gary Richardson deposit over phone BIG MISTAKE non refundable!! car ended up only having winter tires so bought a used Honda elsewhere. I will never go back to VILLAGE HONDA Neither should you nun less you want to throw away your money. Salesman Gary Richardson has zero personality and is nlikable as well as dishonest. Tried to deal with credit dept. but just as unpleasant as Mr. Richardson. P.S. since buying my other Honda I have had it serviced elsewhere and saved hundreds of dollars. Village Honda is a quasi criminal enterprise pretending to be a legitimate business. DON’T BELIEVE IT!! They are thieves. Since this event I have told everyone I can who lives in northwest Calgary how Gary Richardson et al cheated me Honda makes great cars but they have dealerships like Village Honda that damage the brand. STAT AWAY !!! More

I'm going to VEGAS! A BIG thanks to Max, Jason, and Vince for helping me lease a fabulous new Civic! Sales Manager Jason even threw in a free trip to Vegas to sweeten the A BIG thanks to Max, Jason, and Vince for helping me lease a fabulous new Civic! Sales Manager Jason even threw in a free trip to Vegas to sweeten the deal! (I promptly invited him to join me, but, alas, he said no ... guess I'm a few months too late. lol ;) But hey, ya can't blame a girl for trying.) Seriously though, I'd highly recommend this dealership. They were sympathetic to my needs and my budget and I couldn't be happier. More

Buying a new Honda Fit. Thanks to all of the wonderful staff at Village Honda for an excellent experience! You made the whole process easy, convenient, and fun. I will certa Thanks to all of the wonderful staff at Village Honda for an excellent experience! You made the whole process easy, convenient, and fun. I will certainly recommend your dealership to others. Thank you! More

The staff went above and beyond!!! My experience at Village Honda was excellent!! The staff went above and beyond to get me into the vehicle I wanted. I felt that I was important and a My experience at Village Honda was excellent!! The staff went above and beyond to get me into the vehicle I wanted. I felt that I was important and a priority. I never felt pressured. I LOVE my Honda Civic!! More

Sloppy job done at maintenance service How did you guys get the nine time recipients of the prestigious Honda Quality Dealer Award? I just want to comment that you need to improve the quali How did you guys get the nine time recipients of the prestigious Honda Quality Dealer Award? I just want to comment that you need to improve the quality control of your repair and maintenance services. They do a sloppy job. I was already unsatisfied with the original quality of my 16 Odyssey. First it was the mass airflow sensor and a outside window molding that needs to be replaced. Until last Friday, I took my car in for a B service and to fix a squeaking front suspsnsion and sliding door. They fixed the door and replaced the bumper stops in my suspension struts based on a service bulletin. I took my car back and first thing I saw they left an exacto blade at the back floor of my car. Second, I opened the hood and found that they forgot to put back the cover for the access to the front strut bolts. The cover was left inside the hood near the radiator cap. If I hadn't open the hood and checked, the cover might have already been lost after driving around. But anyway, I let that go. However after driving the car normally for a short while, there's suddenly loud clunking noise coming from the suspension. I was afraid to drive it and was left without any car to use for the rest of the weekend. Took my car in immediately on Monday and they found that a bolt in the sway bar was not tightened properly after the service. I was really disappointed after all this hassle and was fortunate that it was only the sway bar that was loose. If it had been something else, the consequence could have been more serious. I am really considering not coming back to Villagehonda for service again. More

It takes a village to sell a Honda From the first moment that I arrived and every subsequent visit I have been greeted and treated as a person rather than just a customer. I feel that e From the first moment that I arrived and every subsequent visit I have been greeted and treated as a person rather than just a customer. I feel that every person I worked with was fully engaged in finding a mutually beneficial outcome that satisfied my needs. More

Great Sales without Pressure! When I first walked into Village Honda, I was on a mission, but perhaps my clothing conveyed a more "Browsing" sort of feel. So I walked in thru the When I first walked into Village Honda, I was on a mission, but perhaps my clothing conveyed a more "Browsing" sort of feel. So I walked in thru the side door where Andres sat and I walked down the length of the sales room scanning the civic lineup looking a match. I was surprised though that during those 10 mins of doing my own browsing no one asked if I needed help. So I turned back the way I came and studied the civics a little more and finally Andres came up and offered his help even though he was more in charge of the Used Car Sales. Which didn't matter to me... at least here's a guy who's willing to help and didn't make me feel I'm obligated to buy right now. I give him a rating of 10/10. because he was working the used car sales, he was learning just as much as I was about the civic models I was looking at. What impressed me is that he would never answer me with a no I don't know but instead I'm not sure but I'll find out for ya! He answered every question perfectly! Even a few questions I had forgotten I asked. You know how some sales guys try to figure out whether you are buying or not and you can feel them sizing you up? Andres did nothing of the sort. I almost felt like he was a friend who's advising me on buying a car. Kept his attention on me the whole time and not distracted by other customers. The most impressive quality is that even though he's a busy guy, he never once made me feel like I'm taking up his time! Fantastic sales technique! Not a pressure sales guy! I wish more car sales guys treated their customers the way Andres does. More

Misinformation by Sales, Uncaring GM would not return calls. Salesperson did not provide full disclossure on vehicle's condition. Complaint to management ignorned until pressed. POOR Customer service/satisfact Salesperson did not provide full disclossure on vehicle's condition. Complaint to management ignorned until pressed. POOR Customer service/satisfaction. I would never deal here. More

You are the best ever I bought a new 2017HRV-EXL from Gerald Tsang at Village Honda in Calgary. He is very helpful and answered me lots of questions. The price is reasonabl I bought a new 2017HRV-EXL from Gerald Tsang at Village Honda in Calgary. He is very helpful and answered me lots of questions. The price is reasonable and great service More