Village Honda

- horrible customer service, - vehciles never ready when - horrible customer service, - vehciles never ready when they are supposed to be - some of their employees are quite rude (although there were some - horrible customer service, - vehciles never ready when they are supposed to be - some of their employees are quite rude (although there were some helpful ones) We have complained a couple of times about our unpleasant experiences with the dealership and nothing improved or was resolved. We are now going to another dealership for servicing. I would not recommend this dealership as their follow up and customers ervice is the worst I have ever experienced. More

Bought a used car and after lengthy haggling and not very accommodating service that made me have to walk to and from work for a week before being able to pick it up ( including at 4 am Christmas Eve) becaus accommodating service that made me have to walk to and from work for a week before being able to pick it up ( including at 4 am Christmas Eve) because it wasn't convenient for them any other time for us to pick up the car. Promised to include a model manual that I noticed was missing before I bought it. Then told me that I had to pay an extra $375 to replace it when we picked it up. Drove off the lot and the front window protector guard flew off. Went round the block and pointed it out. They said $275 not including labour to fix it! More