Village Honda

2014 Pilot Oil Change-Excellent Service Murray Haskayne-Service Advisor did an awesome job of greeting me, then going thru the details of the service provided and getting me on my way in a v Murray Haskayne-Service Advisor did an awesome job of greeting me, then going thru the details of the service provided and getting me on my way in a very timely manner. The reason I only gave 4 out of 5 stars was that the oil life percent indicator was not reset to 100 percent and I had to return to the dealership later in the day to get that done. More

Employees Murray Haskayne very professional. Explained everything in detail. Shuttle staff friendly. The whole experience was very positive. They washed the veh Murray Haskayne very professional. Explained everything in detail. Shuttle staff friendly. The whole experience was very positive. They washed the vehicle.. I certainly will recommend Village Honda to friends. More

Got car early .Staff wonderful . I was picked up by a very friendly shuttle staff.Everyone that I dealt with was so friendly & attentive. They did the extras to please me. I was picked up by a very friendly shuttle staff.Everyone that I dealt with was so friendly & attentive. They did the extras to please me. More

Always a pleasure! Heather in service drop off was very friendly and was very professional. She made sure that I was updated with the progress on my vehicle! Heather in service drop off was very friendly and was very professional. She made sure that I was updated with the progress on my vehicle! More

Service visit I recently took my car in for a scheduled service appointment. Check in was fast and the vehicle was finished by the stated time. My service rep was v I recently took my car in for a scheduled service appointment. Check in was fast and the vehicle was finished by the stated time. My service rep was very informative about what service would be required next and when that would be. I left feeling satisfied and really loved the car coming back washed as well. Thanks Wendy More

Thanks to Murray Murray made sure that this time the problem with the signal light would be taken care of. On a previous appointment and dealing with a different servi Murray made sure that this time the problem with the signal light would be taken care of. On a previous appointment and dealing with a different service advisor, I was told that this might not be covered by the warranty. When the car was checked out, I was told that there was no problem. When I still could not cancel the signal light on several occasions I went back to a different service advisor and insisted that this time that the problem would be fixed. Again I was told that there was no problem & consequently it could not be fixed. However I insisted that the problem be fixed and consequently a new switch was installed. Unfortunately, the problem persisted and occasionally I could not cancel the signal light. This time Murry on his own promised to get to the bottom of the problem. Now it was discovered that a small part on the steering wheel is bent and a new part has been ordered. More

5 years have come to an end- we miss Obe! Usually happy with service but not this past few times. Have been a loyal VIP customer of village for a number of years. Service rep was unfamiliar wi Usually happy with service but not this past few times. Have been a loyal VIP customer of village for a number of years. Service rep was unfamiliar with customer service practices, left me sitting in the dealership for 5 hours with no updates until I inquired. Came back from lunch and luckily service Rep Kate(?) took over- she's great. However, still had to leave the car and return the next day. Inquired about a new Pilot in the showroom, got the cold shoulder. Too bad Paul Brant was away, he has sold us 4 cars. Will be moving dealerships for service and purchase of a new pilot. Pretty disappointed in the lack of car and attention. It's nice you have the Keurig but I'd rather you pay attention to the quality of your training in new hires. Bring Obe back, he's a prime example of how you guys should be dealing with customers, iris is also awesome. Too bad about this but Honda West here we come! More

Excellent service Murray H. carefully checks service records to make sure my Honda is not receiving unnecessary services and parts before recommending future services. Murray H. carefully checks service records to make sure my Honda is not receiving unnecessary services and parts before recommending future services. He is very friendly and approachable and consistently delivers excellent customer service. More

oil and filter changes and related services. Service requirements and attendance to same were handled with courtesy and competence. Have total confidence in service advisor. It was a pleasure to Service requirements and attendance to same were handled with courtesy and competence. Have total confidence in service advisor. It was a pleasure to work with him. Have a high level of trust in Murray Haskayne. More

Best Car Purchase Experience I recently purchased 2015 Honda CR-V from Village Honda. It was a great experience. Jas went extra miles to help me get new vehicle. Very very nice an I recently purchased 2015 Honda CR-V from Village Honda. It was a great experience. Jas went extra miles to help me get new vehicle. Very very nice and caring people at Village Honda.I am very satisfied and happy with their service. I would strongly recommend them for vehicle purchase and service. Thanks Tenzi More