Vickar Community Chevrolet

Painless Oil Change Experience Arrived 15 minutes early for my oil change appointment at Vickar Chevrolet on Regent. Graham met me in the oil change facility and showed me the way t Arrived 15 minutes early for my oil change appointment at Vickar Chevrolet on Regent. Graham met me in the oil change facility and showed me the way to the waiting room and proceeded to get the pertinent information from my vehicle and get the work order made up. Graham noticed that I had never had my tires rotated and suggested it was time with 25,000km the on them. As the technicians were doing the 15 point inspection found the engine and cabin filters where in need of replacing. Graham kept me informed of the progress of the service being completed on my vehicle and had the work completed in approximately 30 minutes. Graham's great customer service skills made the oil change experience painless. Thanks Graham!!! and GO! JETS!GO! More

It was excellent from start to finish The guys were amazing! They were so helpful and understanding through the whole process. We got exactly what we wanted at a great price. We couldn’t b The guys were amazing! They were so helpful and understanding through the whole process. We got exactly what we wanted at a great price. We couldn’t be happier! More

Lack of Service progress The service department did not provide me with the service progress. My appointment was for 8:30 am, however, the issue wasn’t looked at until 1:30. T The service department did not provide me with the service progress. My appointment was for 8:30 am, however, the issue wasn’t looked at until 1:30. The salesman, who sold me the vehicle, saw me waiting for my vehicle and took it upon himself to check on the progress and told me that there was only one serviceman to fix my vehicle and that it was going to be another 2 hours before it was looked at. He arranged for me to have a loaner vehicle A’s I’d already been waiting for 3 hours. Had I been told that the vehicle wouldn’t be looked at until the afternoon, I would have made other arrangements. Kudos to the salesman for doing more than just sales...he looked after the customer. I will be returning as something needs to be re-set, according to the person who did a telephone survey earlier this afternoon. More

Oil change Overall a great experience. Quick service they rinsed off my car which was nice. Answered all my questions. Nice sitting area. Clean environment. Good Overall a great experience. Quick service they rinsed off my car which was nice. Answered all my questions. Nice sitting area. Clean environment. Good customer service. More

Fast Lane = Great! Love the new (finally open!) fast lane; got my oil changed and winter tires off in no time. Plus they washed my car at no charge! Love the new (finally open!) fast lane; got my oil changed and winter tires off in no time. Plus they washed my car at no charge! More

Fast & knowledgeable My vehicle was checked thorough & were quick. I took it in for a spring check up & they gave good advice. I love Vickers is the best. My vehicle was checked thorough & were quick. I took it in for a spring check up & they gave good advice. I love Vickers is the best. More

In and out They honoured my appointment time. Tire change was handled professionally - tires wrapped and loaded. Waiting area was pleasant with TV and paper and They honoured my appointment time. Tire change was handled professionally - tires wrapped and loaded. Waiting area was pleasant with TV and paper and beverages..Thanks More

First oil change The staff was very friendly and the job was done in a timely matter I would send prople here for their fast lane oil changes The staff was very friendly and the job was done in a timely matter I would send prople here for their fast lane oil changes More

Excellent Experience Experience was excellent Rodney was great he presented the information on vehicles we asked about very knowledgeable and very patient with us. Highly Experience was excellent Rodney was great he presented the information on vehicles we asked about very knowledgeable and very patient with us. Highly recommend him More

Excellent Service Always fast, friendly service. Never do anything without letting me know first. Vehicle came back to me clean with the oil change metered calibrated. Always fast, friendly service. Never do anything without letting me know first. Vehicle came back to me clean with the oil change metered calibrated. Great service! More