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Vernon Toyota

Vernon, BC

4.1
62 Reviews

3401-48th Ave

Vernon, BC

V1T 9W1

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62 Reviews of Vernon Toyota

June 11, 2025

The service team could do a better job handling customer complaints/feedback. The service manager was not interested in hearing me out instead he gladly gave me my car back without fixing it after 3 hours a More

by Prof
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Kitzman, Lindsay Melbourne
March 25, 2025

Thanks Toyota Vernon service staff, management and Dana for short notice repair. Great service. Christine More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Flynn
March 07, 2025

Dylan is super helpful and always good to deal with. I’ll be more then happy to deal with him next time. More

by Smilingmikep
Recommend Dealer
Yes
Employees Worked With
Dylan Enair
October 27, 2024

Extraordinary service,as usual. .Many thanks to Tyler ,your salesmanship was flawless and your product knowledge was spot on. Our vehicle well prepared in and out We recommend Ver More

by NDILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler O'Dwyer
July 14, 2024

Not very impressed. Tough to get a call back from the guy in the business office and sales would rather lease than sell. Cancelled my deposit cause I don’t feel confid More

by Bigbri
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Arthur Brienen, Dylan Enair, Broden Romanovitch, Kim Madsen
January 17, 2024

Non pressure sales team and welcoming environment. The front desk lady is so friendly! I quite enjoyed my car buying experience here and will share my praises to others about it. I've returned for rou More

by Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Brienen, Dylan Enair, Vik Arora, Michelle Ross, Lindsay Melbourne, Avery Brownell, Chloe Siemens
January 03, 2024

Always delivers, never disappoints. Professional well polished team with customers in mind. There are a lot of hurdles getting new vehicles, but that's outside the dealers control. More

by OO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Orlie
December 20, 2023

Worst dealership ever. Customer service non existent. Everybody is a manager and an owner. No accountability More

by harrisoneali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Everybody is a manager
Jan 03, 2024 -

Vernon Toyota responded

Hi Elaine, I understand your experience was laboured and frustrating and we apologize for that. It did take some time to uncover the information you were after, I'm glad we were able to get to the bottom of it in the end.

December 16, 2023

Friendly staff, great customer service. The mechanics did a great job of explaining exactly what I needed and why. I felt confident I was getting the best service. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
December 13, 2023

Easy, transparent and hassle free! Sales team was very informative about features and pricing of vehicles. There was a lot of customization options for winter tires/ wheels/ accesso More

by Calsonicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Orlie
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