Vaughan Chrysler - Service Centre

Service appointments take way too long Bought my car here a couple years ago. The people are super friendly and nice, but the service wait is SUPER LONG. The few times I have had my oil cha Bought my car here a couple years ago. The people are super friendly and nice, but the service wait is SUPER LONG. The few times I have had my oil change done here, I always scheduled 8 am and did not receive my car until 1130am/12pm. This is why I don’t change my oil here anymore. Recently got my winter tires changed and same issue, dropped it off at 8 am, given I was the second car in line, and still didn’t get it back until 130pm!!!! ITS RIDICULOUS. I’ve gone to other locations (Newmarket), so easy 45 minute oil change and about 1/1.5 hour tire change which is reasonable. I really recommend you either stop overscheduling appointments or start overscheduling employees. I spend my entire day just waiting at the dealership and if I shuttle home, then I’m stuck there unable to get errands done because it takes all day to simply change tires or get a little oil change done. More

After service got my car back with a busted dash cam Not only did I email the service rep once I drove off the lot that my dash was removed and top frame was busted I emailed the general manager And so Not only did I email the service rep once I drove off the lot that my dash was removed and top frame was busted I emailed the general manager And so far 10 days and counting no response Great service but no care for personal property That’s too bad Times have really changed More

Great experience! Albano was really great, he helped me find the car I really wanted and considered all of my wishes. I love my car, and the service here was amazing! H Albano was really great, he helped me find the car I really wanted and considered all of my wishes. I love my car, and the service here was amazing! Highly recommend this dealership. More

we got what we want Albano is a very very nice, friendly and patiently. Originally, we were looking a mandarins speaking dealer. However, because of his patient and frien Albano is a very very nice, friendly and patiently. Originally, we were looking a mandarins speaking dealer. However, because of his patient and friendly, my husband and I decided to choose Albano as our dealer. He makes me feel he puts his client at the 1st place, always think about his client. And try his best to satisfy the client's need. We are highly highly recommend him to anybody. More

After sales service stinks Over the oast few years I purchased six (6) cars from Vaughan Chrysler. The fifth was a Comanche 4X4. It was finally traded in for a Chrysler 300C si Over the oast few years I purchased six (6) cars from Vaughan Chrysler. The fifth was a Comanche 4X4. It was finally traded in for a Chrysler 300C since this car had problems with the 9-speed transmission. Several times I brought it back to correct these problems.When ever I picked it up I was told that everything was OK now. With the 300C the seat heating does NOT work. The car was in twice and every time I was told the problem was solved. They try to make you look like an idiot. The service manager cannot be reached by phone. There is a answering machine where one can leave a message. However, you will not get a call back. This company does not have the capability to service the products they are selling. More

No nonsense service! I came in for my first maintenance service and was greeted with a smile from the friendly staff. The job was done efficiently and courteously. Many T I came in for my first maintenance service and was greeted with a smile from the friendly staff. The job was done efficiently and courteously. Many Thanks, Charmaine Brown More

Thieves Took my dodge sprinter there for service while it was still under warranty and got robbed for hundreds of dollars .I should have known better when the Took my dodge sprinter there for service while it was still under warranty and got robbed for hundreds of dollars .I should have known better when the so called service advisor ( Highway Robber) tried to push me to do injectors flush where the truck was still new with hardly any KMS on it .If you do go for service at this Stealership you will get robbed by a bunch of low lives who are money hungry . There are way better and honest places out there than this place .I am writing this so others can see what kind of place this is , do yourself a big huge favor and steer clear of this joint or else you will get robbed .Bunch of dishonest ,liars and only money hungry people are here . This goes on to the mechanics too not just the advisors . Bad people take their bad habits with them anywhere they go . WILL NEVER EVER GO THERE AGAIN and I wish more people read this and steer clear of this stealership . More

Just like home!!! I've always had s negative notion about car dealerships and the people that work st one. Until that is, I bought Jeep Wrangler at Vaughan Chrysler and I've always had s negative notion about car dealerships and the people that work st one. Until that is, I bought Jeep Wrangler at Vaughan Chrysler and dealt with Mike Ribelo. This guy would literally give you the shirt off his back to make sure you got what you wanted, needed and deserved. Not to mention, his colleagues, especially salesmen Anthony Pelleriti who takes time out of his busy day to make me a coffee, answer any and all questions and concerns I have and simply make the dealership experience one that Inalways look forward to. Everyone in this place exemplified the one team one dream mentality and you'll know that right away the second you walk through the doors of this beautiful dealership. A Vaughan Chrysler customer belongs to everyone in this Deslership, and not just the individual that "sold" them vehicle. Thanks team (especially Mike and Anthony for everything!!!!! More