Vaughan Chrysler

Only at Vaughan Chrysler you still get charged " Labour" when your new dodge truck is still under warranty and when you confront them with that they will tell you " who's going to pay for labour then ?" Thi when your new dodge truck is still under warranty and when you confront them with that they will tell you " who's going to pay for labour then ?" This stealership is a scam , their so called " service advisors " will try every trick in the book to scam you and suck as much money out of as possible . Steer clear of those thieves and save your hard earned money . Their management is well aware of those tactics yet they are just as guilty and in on this as their "service dept." . Chronic crooks chronic thieves take that to the bank . I hope you go bankrupt very soon More

Good Afternoon Gentlemen, I visited Vaughan Chrysler on Friday 25th October 2024 to be paid on a 2020 Honda Civic that was sold at the end of July to our dealership. I have not been paid on this unit, on Friday 25th October 2024 to be paid on a 2020 Honda Civic that was sold at the end of July to our dealership. I have not been paid on this unit, and have been misguided and misled on this long due payment from your staff member. I got extremely frustrated and showed up to personally address it with the management myself.  Frank, I appreciated your warm welcome and commitment that I must be paid immediately.  Jake asked me to come on Monday to pick the chq. As per his directions, we reached there to pick up. We were told to come the next day, that's today. Again the payment was not made and we were asked to come back the next day or thursday.  It is extremely disturbing that we have already been made to wait for 3 months and now your management is mocking us for coming every day.  Please give me the exact date when I shall send someone to pick up the payment.  Sincerely, Faisal Ranjha. More

I just want to pass a thank you to Heather K. In the service department she has been an absolute pleasure to deal with. Even replied to my email after hours to answer my questions about when part In the service department she has been an absolute pleasure to deal with. Even replied to my email after hours to answer my questions about when parts would be available & how long to install and finish the job.. Definitely will come back to this Service department because of her. Absolutely a 5 Star employee. Peter O’Malley. More

DO NOT BUY A CAR FROM HERE, SCAMMERS! !! They have staff that do NOT explain the whole process when buying a car. They tell you what you want to hear to get you to sign. I signed a 2 ye !! They have staff that do NOT explain the whole process when buying a car. They tell you what you want to hear to get you to sign. I signed a 2 year lease, when returning the car I was told for the FIRST time it was a lease to own. I said this is the first I have heard of it and there response was - too bad you signed the contract. They even told me that This has happened 4 times recently to 4 other people. I asked if this is the type of business they want to run, scamming people into signing without fully explaining the process. This was my first new car, I was so excited. DO NOT BUY A CAR HERE!!!!!! More

Always a pleasure working with this location. Peter was mine and my family’s go to dealer who’s helped us with a few other cars in the past. But this time, he passed the torch onto Lori and I cou Peter was mine and my family’s go to dealer who’s helped us with a few other cars in the past. But this time, he passed the torch onto Lori and I couldn’t be happier. Lori is patient and communicative. She took in my needs and wants in a vehicle and helped me weigh my options. She assured me every step of the way and also further explained certain aspects in the long run beyond just owning a vehicle. More

Very friendly and clean dealership. Joey, my salesman was fantastic and accommodating and his attention to detail was amazing. Lori, my finance advisor was extremely friendly, down to Joey, my salesman was fantastic and accommodating and his attention to detail was amazing. Lori, my finance advisor was extremely friendly, down to earth and took the time to explain everything. I feel like we've know each other forever. I highly recommend Vaughan Chrysler! More

Absolute worst experience I have ever had purchasing a used vehicle which required no financing. I have left endless messages for Anthony with nothing but broken promises of call being returned to confir used vehicle which required no financing. I have left endless messages for Anthony with nothing but broken promises of call being returned to confirm if my vehicle would be ready for pickup as promised, I still have no idea if I can pick up my vehicle today or not? I had also left message to confirm Tire sizes as I wanted to purchase snow tires with rims for vehicle, in my opinion lost revenue. Dilawri Group of Company should revisit there Customer Experience and Values or train and remind there staff of them!! This experience has given me anxiety. I have been in the service industry for over 40 years, COMMUNICATION, INTEGRITY or core values which made me successfull! I would not recommend purchasing from Anthony! More

Bought a few vehicles from this dealer with two more on Order. The experience fro Anthony, Adrian and Gm Frank were and are amazing. Great jobs. Keep up the level of customer service Order. The experience fro Anthony, Adrian and Gm Frank were and are amazing. Great jobs. Keep up the level of customer service More

Lori guided me through the process of purchasing the perfect vehicle to fit my budget. Thank you. perfect vehicle to fit my budget. Thank you. More

First dealership that has a great service department. Had my Wrangler in for 10 days waiting for parts. Michael kept me informed on a daily basis, showing genuine care for customer. The service advisor t Had my Wrangler in for 10 days waiting for parts. Michael kept me informed on a daily basis, showing genuine care for customer. The service advisor took time to explain, answered all my question. Even the service manager was involved, open and honest. Thank you, Michael Dilorenzo, and George. See you at the next service appointment. More