Vaudreuil Volkswagen

incredible service! Everything went perfectly! I love the car they sold me! Service was nice I higly recommend that dealer. For use or new they are the best! Everything went perfectly! I love the car they sold me! Service was nice I higly recommend that dealer. For use or new they are the best! More

merci a toute l'équipe! Je voulais un volkswagen et viens du west island. J'ai visité 3 concessionnaires et j'ai préféré acheté a vaudreuil. Les employés sont intéress Je voulais un volkswagen et viens du west island. J'ai visité 3 concessionnaires et j'ai préféré acheté a vaudreuil. Les employés sont intéressés à connaître leur client. On ne sent pas juste un numero. C'est le fu d'encourager une place comme ça. Merci! More

Did not respect the warranty claim I have rust on my 2003 Golf,Vaudreuil VW stated it's under warranty & thus pictures were taken and i was advised that the claim has been accepted by V I have rust on my 2003 Golf,Vaudreuil VW stated it's under warranty & thus pictures were taken and i was advised that the claim has been accepted by VW Canada. Six months later after being ignored numerous times about my claim more pictures were taken & "apparently" sent to VW Canada.Still no response i contacted VW Canada for a complaint & they advised me that they never received nothing from them & the warranty for the vehicle has expired and the cannot do anything. I have 2 of my co-workers with the same issue & they have been ignored,they went to a different dealership & were dealt with the rust issue immediately. Don't deal with them. More

Top notch! Gentillesse, service cordial, belles attentions. Nous entendons habituellement que les mauvaises langues alors je me sens obligé de décrire mon expérience. Des employés tout-sourire, une transacti Nous entendons habituellement que les mauvaises langues alors je me sens obligé de décrire mon expérience. Des employés tout-sourire, une transaction agréable, des documents bien expliqués. Bravo et merci! We usually only hear complaints, so I felt obligated to comment. Employees all smile, an easy transaction and everything clear and well explained. Bravo and thank you again! More

Great car and initial salesperson, but thats about it I bought a 2010 TDI with a set of winter tires with it. The price was good, the initial salesperson was great, but after that, it was just a frustrati I bought a 2010 TDI with a set of winter tires with it. The price was good, the initial salesperson was great, but after that, it was just a frustrating experience. When I went to pick up the car, I had to wait an extra 2 hours and given a list of excuses as to why the car isn't ready yet, and when I was finally ready to leave, I found out that the winter tired (and rims) I had bought were just rubbers, and no rims. I had to wait around for them to then mount and balance the tires, load them in, and finally be ready. When I went to get my deposit put on the car to hold it, I was surprised with an extra $120 charge I wasn't told about. They claimed that the fee was to get the car registered, which they had already charged me $200 for, and the reason that I had to stand around the dealership for an extra 2 hours. I wanted to buy the car outright, but they paid me to finance it, and guaranteed me that they would call me as soon as the loan was created so I could pay it off as soon as possible. Never got that call. I had to email multiple times before they responded as they claimed they did not receive the previous one, and when they finally called me, it was along the lines of "you should have read the contract" and "Mr Pillon does not wish to reimburse you". It is the finance manager and the woman who has a desk immediately beside the entrance's job to explicitly tell me of all parts of the contract and any additional fees I will have to pay before I leave. All I got was an "oh, before you leave, here's another bill for something you already paid for". After 4 phone calls with the used sales manager, they said the best we could do is possibly an oil change, but no guarantee, while knowing that I live over 2 hours away. All in all, Martin was a pleasure to deal with and the car was good, but I would not go back, nor would I recommend it to someone. More

Vw Vaud Not recommended, not a good experience at all, I would not go back there. I bought a car there and would not buy there again. Not recommended, not a good experience at all, I would not go back there. I bought a car there and would not buy there again. More

She went out of her way to make sure that I get want I want. Called me the day before the appointment to let me know that the mechanic i requested is not availble and asked if we could reschedule. This is want. Called me the day before the appointment to let me know that the mechanic i requested is not availble and asked if we could reschedule. This is what i excpet. Job well done. More