Varsity Chrysler Dodge Jeep
Calgary, AB
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526 Reviews of Varsity Chrysler Dodge Jeep
Oh dear, wouldn't let the technicians near my lawn mower Always had my truck serviced here over the last 5 years. This latest service lasted a total of 4 days in the shop. I asked for a oil change and to loo Always had my truck serviced here over the last 5 years. This latest service lasted a total of 4 days in the shop. I asked for a oil change and to look at a clicking no noise which appeared to come from the brakes. Well, $2000 later, the click is still there. Contacted the service manager and he couldn't fix it, expressed my concerns to the GM via tel call and website comments not in haste but rather to inform him of my experience. "Technicians" were unable to diagnose and then forgot to put the wheel locking nut back in the vehicle. Service desk forgot to log my VIN for a promotion of a roadside assistance for one year after service. (Funny how they never forget anything on the billl) I responded to a marketing email regarding trading up, "We want your trade". To date no one has returned my call. The GM may or may not be listening to the process and system flaws I provided and that is his choice. This dealership has lost a sale on a new Ram along with all the service work that comes with ownership. Goodbye Varsity, I have taken my business elsewhere and take delivery of a new truck this month. More
No Pressure Sale My husband and myself recently purchased our first new vehicle in 14 years and since it is a major purchase we shopped around A LOT. We scoured the i My husband and myself recently purchased our first new vehicle in 14 years and since it is a major purchase we shopped around A LOT. We scoured the internet and visited many dealerships within the city as well as four others outside of the city. We started our search over a month before purchasing. We were not in a rush to buy as I was in the middle of settling my brothers estate, so when we met Ryan Crawford we talked about what we were looking for and his personality just seemed to fit us. He was not pushy but very informative. He didn't hassle us with phone calls but stayed in touch via text. I dreaded shopping for a vehicle I must say because honestly I just hate dealing with salesmen. At each of the dealerships we were at I found they were a little to aggressive for my liking and kept pushing us to sign on the dotted line or when they found out we were not ready to buy right away they didn`t give us the service I would expect. Ryan was a joy to deal with and we would certainly send friends or family to see him. Today we were at the dealership and had the pleasure of dealing with and or meeting Jerry Wink, thank you Jerry for taking care of the Fob for us, John, Christophe, the gentleman in the service department, Kelly who we spoke to in Service, as well as Kenny in the body shop who did an amazing job of buffing out the minor scratches on the hood of our new van. Having said that I would like to thank everyone at Varsity who made this major decision an enjoyable experience. Best Regards, Susan and Bill McNabb More
Good.Got me in on short notice. They couldn't find the key lock for the tire lug nuts. Varsity has changed my tires before and didn't say anything was missing. I assumed the last tim They couldn't find the key lock for the tire lug nuts. Varsity has changed my tires before and didn't say anything was missing. I assumed the last time Varsity changed my tire they put the socket back where they got it. I need a replacement for it asap and would like to know how to get one. More
Thank you Varsity Chrysler Today we took delivery of our Chrysler Pacifica Limited. Friendly, helpfully staff helped us to acquire our dream. I would recommend this dealersh Today we took delivery of our Chrysler Pacifica Limited. Friendly, helpfully staff helped us to acquire our dream. I would recommend this dealership to everyone I know. More
Great service department Erin in Varsity Chrysler was so very helpful in getting my major service work booked, completed on time. She kept me advised as to additional issues t Erin in Varsity Chrysler was so very helpful in getting my major service work booked, completed on time. She kept me advised as to additional issues that needed to be addressed and associated costs. I appreciate the quality of the work done on my car and the fact that Erin and the service department took extra steps to complete the job on time and at reasonable cost. More
New van. Varsity Chrysler goes over and Beyond . Excellent sales staff, amazing Finance team. Very friendly helpful staff. Went over and Beyond our expectati Varsity Chrysler goes over and Beyond . Excellent sales staff, amazing Finance team. Very friendly helpful staff. Went over and Beyond our expectations. The van arrived in immaculate condition with an entire body shine . More
Very Pleased My truck, which I loved dearly was stolen and then written off. Varsity helped me find a new truck in my price range and put a smile back on my face. My truck, which I loved dearly was stolen and then written off. Varsity helped me find a new truck in my price range and put a smile back on my face. With such a terrible violation that I had been feeling with the theft; Varisty Dodge made me realize that some people do care about your feelings. I never felt as though I was at a dealership, I felt as though I was among family. More
Good experience. Purchased vehicle after 8 other dealership Ty Was great, had the car ready for me showed me all the features. Got me an excellent price on trade and purchased vehicle. Did waste my time or his Ty Was great, had the car ready for me showed me all the features. Got me an excellent price on trade and purchased vehicle. Did waste my time or his own, which was much appreciated. More
Great customer service in service department. Truck needed major repairs due to conditions that it's used in and due to my schedule (2 weeks on/off) service department was able to ensure that work Truck needed major repairs due to conditions that it's used in and due to my schedule (2 weeks on/off) service department was able to ensure that work was done in the available time they had it. Also accommodating with providing a loaner vehicle for when I needed to go out of town and my truck was going to linger in the shop. Stephanie is an excellent advisor and worked hard for me. Great place to get service work done. More
Excellence 16 year customer! Great sales, service and a team that works exceptionally well together. We found the vehicle we were looking for and the team worked to make it happen Great sales, service and a team that works exceptionally well together. We found the vehicle we were looking for and the team worked to make it happen for us. We will continue to service all our vehicles here. More