Universal Ford Lincoln

Brought my car in for a recall issue, had to have it in the shop for a month to get it fixed. They got it in earlier than originally estimated and had it ready to go for me as soon as they could. Summer wa the shop for a month to get it fixed. They got it in earlier than originally estimated and had it ready to go for me as soon as they could. Summer was very helpful through the whole process and very understanding. She kept in contact and updated me as soon as she got information. She also answered all questions and handled any concerns I had perfectly. Summer made a stressful situation a lot more manageable. I highly recommend this dealership for service needs. More

Always have great service at Universal Ford. I would highly recommend them for any servicing or if your looking for a new vehicle. I would highly recommend them for any servicing or if your looking for a new vehicle. More

Great service experience. Jess was very pleasant and the Universal team did a great job. Jess was very pleasant and the Universal team did a great job. More

Universal Ford Lincoln is a company that has total satisfaction in mind for their customers. If it’s not right at first, they’ll make it right. Few companies will go the extra mile to have a satisfied satisfaction in mind for their customers. If it’s not right at first, they’ll make it right. Few companies will go the extra mile to have a satisfied customer and universal sure does.. Nobody’s perfect and when something goes wrong, they will fix it for you and keep working on it until it is corrected. More

Phil is an outstanding sales coordinator. He goes the extra mile to make the transaction work. He goes the extra mile to make the transaction work. More

Excellent experience at Universal Ford. I brought my vehicle in to have a tire repaired and the team got me back on the road quickly. Everyone was friendly, professional, and easy to deal w I brought my vehicle in to have a tire repaired and the team got me back on the road quickly. Everyone was friendly, professional, and easy to deal with. It’s great to see a dealership that values both quality work and customer service. Thanks again! More

Professional and friendly, on time, and they care about you time buy offering ride to your place you time buy offering ride to your place More

I recommend going to Universal Ford. They have great service and their advisors are really helpful They have great service and their advisors are really helpful More

This is the only dealership we have dealt with for the last 20plus years, and we have dealt with Amin as our sales person. I have to say as a woman it was pleasant going into he service dept today seeing last 20plus years, and we have dealt with Amin as our sales person. I have to say as a woman it was pleasant going into he service dept today seeing mostly women there. I didn't feel out of place. Was a great experience More

Everyone was so sweet and helpful! Shoutout Jessica for getting my oil change done before I had work and informing me of helpful tips to keep my car in good condition! First time comin Shoutout Jessica for getting my oil change done before I had work and informing me of helpful tips to keep my car in good condition! First time coming here since buying it and I’m looking forward to coming by again for maintenance. I was confused on how to get to the garage but the kind lady at the other desk guided me when she saw I was confused outside. Thank you again Universal Ford Lincoln team! <3 More