Universal Ford Lincoln

Hailey is the best service advisor I’ve had over the years. She always makes sure things are taken care of! years. She always makes sure things are taken care of! More

Summer was great keeping me updated and also showed her concern when they were unable to start the service until a second day concern when they were unable to start the service until a second day More

My vehicle was picked up on time, good communication from the customer service representative, work done as requested and car washed. Excellent experience. the customer service representative, work done as requested and car washed. Excellent experience. More

Nathan was very helpful and informative. Service with a smile! Thank you! I will always be a returning Ford customer Service with a smile! Thank you! I will always be a returning Ford customer More

Great dealership, everyone was very friendly and helpful they made everything quick and painless would Definately recommend they made everything quick and painless would Definately recommend More

Jess provided us with really nice customer service and attended to us very well. I had a really great experience at Ford. The staff were friendly, professional, and made the whole process smooth and stres attended to us very well. I had a really great experience at Ford. The staff were friendly, professional, and made the whole process smooth and stress-free. They took the time to answer all my questions, kept me updated throughout, and made sure I felt valued as a customer. It’s clear they genuinely care about providing good customer service. I really appreciated the honesty, patience, and attention to detail. Overall, an excellent experience and I would definitely recommend this dealership/service department to others. More

Jess was a very attentive advisor. She kept me informed and updated throughout the entire e She kept me informed and updated throughout the entire e More

Great staff. Always helpful and efficient. Good communication. Awesome to deal with. Definitely a great dealership. Always helpful and efficient. Good communication. Awesome to deal with. Definitely a great dealership. More

Nathan was an excellent service advisor. When he was confronted with a question for which he did not know the answer, he was quick to get the correct answer. He was very friendly and accommo When he was confronted with a question for which he did not know the answer, he was quick to get the correct answer. He was very friendly and accommodating. More

Experience was great and summer was very friendly and polite . Service on my truck was done pretty quick polite . Service on my truck was done pretty quick More