Universal Ford Lincoln

Nathen at the service department went far and beyond for his work to finding the problem with our motor home. Unfortunately needed a new motor where we weren’t prepared to spend the money at this time. his work to finding the problem with our motor home. Unfortunately needed a new motor where we weren’t prepared to spend the money at this time. More

Received great service from Hailey. Very friendly. All issues on my car were resolved quickly and efficiently. Very friendly. All issues on my car were resolved quickly and efficiently. More

Excellence service . Jessica from Lincoln universal Calgary is great at her job and very polite Jessica from Lincoln universal Calgary is great at her job and very polite More

Very courteous and accurate and on time. The service was communicated well by the service agent. The service was communicated well by the service agent. More

Nathan in the service department took my truck in kept me up-to-date as to what was happening with my vehicle. He was a joy to work with. I have always had nothing but wonderful experiences at Universal. He up-to-date as to what was happening with my vehicle. He was a joy to work with. I have always had nothing but wonderful experiences at Universal. He helped me with getting the warranty change from my late husband to my name, he was just a wonderful young man and very knowledgable and very helpful. More

Quality of workmanship is high. Direct contact with service agent is appreciated. Speedy work done Direct contact with service agent is appreciated. Speedy work done More

Excellent service from Universal Ford! Jessica was friendly, professional, and kept me updated throughout my windshield replacement. The whole process was smooth and hassle-free. Jessica was friendly, professional, and kept me updated throughout my windshield replacement. The whole process was smooth and hassle-free. More

Got my truck in a little earlier that expected had the service done promptly, washed it prior to me picking it up. service done promptly, washed it prior to me picking it up. More

5 Stars for Mike Jones! He delivered a loaner car and picked up my car retuning it later in the day. However it was very disturbing to get a text from Nik trying to poac He delivered a loaner car and picked up my car retuning it later in the day. However it was very disturbing to get a text from Nik trying to poach or business from Mike. This is absolutely disgusting! Get control of your employees they should be on the same team! If anyone else contacts me to appraise my car we will never purchase another vehicle there again. More