Universal Ford Lincoln

I had a fantastic experience buying my brand new Lincoln Nautilus at Universal Ford! The team was professional, helpful, and made the whole process smooth. Highly recommend them! Nautilus at Universal Ford! The team was professional, helpful, and made the whole process smooth. Highly recommend them! More

Set up my appointment for our vehicle as stated and waited to hear that nothing was done at the end of day. Complete waste of time. Service department was not helpful. I would not recommend Universal F waited to hear that nothing was done at the end of day. Complete waste of time. Service department was not helpful. I would not recommend Universal Ford! More

They were great ! Hailey was amazing She went above and beyond and communicated every step. Hailey was amazing She went above and beyond and communicated every step. More

Stephanie was really great. She made me feel welcome at the dealership and was on time. She made me feel welcome at the dealership and was on time. More

The dealership is great. Decisions (third party warranty) outside the dealership’s control had to be made which kept my vehicle in there for about a month. Once the go ahead Decisions (third party warranty) outside the dealership’s control had to be made which kept my vehicle in there for about a month. Once the go ahead was given, parts had to come from Ontario. Supply line issues are a big problem in Canada today and I come across it almost every day in my own business More

From the start the salesman Amin was amazing. Give me all the information so I can make a decision, used or new vehicles all the financial aspects. Great information. Great knowledge overall fant Give me all the information so I can make a decision, used or new vehicles all the financial aspects. Great information. Great knowledge overall fantastic experience. highly recommend universal Ford to friends and family More

The service advisor was very friendly and great to deal with she kept me advised as the repair was moving along with she kept me advised as the repair was moving along More

Thanks to customer service Stephanie coz she explained well of what happened to my truck. well of what happened to my truck. More

Service was great. Very quick, I was checked in and work was completed in a little over an hour. Car is running perfectly. Thanks Very quick, I was checked in and work was completed in a little over an hour. Car is running perfectly. Thanks More

Hilary was amazing to work with! She was very helpful throughout the entire repair process, kept me updated, and made everything easy and stress-free. I really appreciated her great She was very helpful throughout the entire repair process, kept me updated, and made everything easy and stress-free. I really appreciated her great customer service and professionalism. Thank you, Hilary! More