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Universal Ford Lincoln

Calgary, AB

4.5
349 Reviews

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

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Showing 349 reviews

May 28, 2026

I enjoy coming to this dealership for my services. The staff is friendly, easy to discuss my situation and always supportive to ensure the car is looked after. I am also grateful for Hailey ensuring I More

by Amna Choudhry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy and Hailey in Service
May 29, 2026 -

Universal Ford Lincoln responded

We appreciate your kind review and your continued support. It’s always a pleasure to hear from satisfied customers. Jasmine Hart Service Manager

May 28, 2026

Truck was in for an oil change and some recall work. The service was great. They covered an uber after I dropped off and kept me updated with progress until it was done. They even washed the truck for m More

by Greg
Recommend Dealer
Yes
Employees Worked With
Hailey
May 29, 2026 -

Universal Ford Lincoln responded

Thank you for leaving us such a nice review. We’re glad your experience was a positive one and appreciate your business. Jasmine Hart Service Manager

May 28, 2026

Best and professional customer service, shoutout to Jessica & Kamal who assisted me… very nice and approachable people… More

by Jeffreycanlas.0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica & kamal
May 29, 2026 -

Universal Ford Lincoln responded

We’re happy to hear that you had a great experience. Thank you for your feedback and for choosing us. Jasmine Hart Service Manager

May 28, 2026

Our purchase experience was great. ....there was no high pressure tactics from either the sales or finance groups. More

by LLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harshan & Yash
May 29, 2026 -

Universal Ford Lincoln responded

Thank you so much for your review. Your support means a lot, and we’re glad we could meet your expectations. Jacob Walliser Sales Manager

May 27, 2026

Staff (Chris) went above and beyond! ! Very pleased with my first service at Universal Ford More

by lizzygrl623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Macfarlane
May 29, 2026 -

Universal Ford Lincoln responded

We sincerely appreciate your kind words. Thank you for taking the time to share your experience with others. Jasmine Hart Service Manager

May 27, 2026

I am living in my RV, no other cars : to accomodate me, they offered me a round-trip taxi. Finally, they can not repair my unit because it was an issue concerning my RV dealer: no charge for me! More

by mario.lemay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Wagner, service advisor, 5 stars.
May 29, 2026 -

Universal Ford Lincoln responded

Thank you for the positive rating and feedback. We’re always happy to hear when our customers leave satisfied. Jasmine Hart Service Manager

May 27, 2026

Very helpful service advisor Dave kept me up to date on the maintenance was going. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David clay
May 29, 2026 -

Universal Ford Lincoln responded

Thank you for the wonderful review. We’re glad to know our team was able to make your experience a positive one. Jasmine Hart Service Manager

May 27, 2026

I recently went for an Oil Change and tire changeover, as always it was done to my satisfaction. Customer service was great as always. More

by JimBn
Recommend Dealer
Yes
Employees Worked With
Ryan
May 29, 2026 -

Universal Ford Lincoln responded

We appreciate your kind words and are grateful for your support. It’s always nice to hear from happy customers. Jasmine Hart Service Manager

May 27, 2026

Customer service was exceptional from start to finish. My vehicle had warranty work completed, which took a couple of weeks but they got it done. More

by christinemilligan66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
May 29, 2026 -

Universal Ford Lincoln responded

Thank you for your review and for choosing us. We’re happy to know you had a great experience and appreciate your feedback. Jasmine Hart Service Manager

May 26, 2026

I recently visited the dealership for an oil change, tire service, and filter replacement, and I had a great experience. The staff was professional, friendly, and very helpful from start to finish. The servi More

by Falina Medleg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Wagner
May 29, 2026 -

Universal Ford Lincoln responded

We’re delighted to hear that your experience was a positive one. Thank you for taking the time to share your thoughts. Jasmine Hart Service Manager

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