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Universal Ford Lincoln

Calgary, AB

Overview
Reviews
4.6
417 Reviews
Call Dealership (403) 291-2800
View Awards

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

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Showing 417 reviews

June 16, 2026

Good, because of the guy who assisted me this morning. He is Dave Clay, he is the only guy in this dealership who told me that if I have issues with the vehicle there is no need to booked for appointment More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Clay
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Jun 17, 2026 -

Universal Ford Lincoln responded

We truly value your feedback and are delighted by your positive review. It’s wonderful to know you enjoyed your experience. Our team takes pride in delivering quality service. We hope to welcome you back soon. Jasmine Hart Service Manager

June 16, 2026

Chris, the service advisor, was very helpful. They completed the update and service when promised. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - service advisor
Report | Print
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for sharing your experience and for your kind rating. We are so pleased to hear you were satisfied. Your support encourages us to continue improving. We look forward to serving you again. Jasmine Hart Service Manager

June 16, 2026

FORD is a scam. The ECM is blocked by FMC. Never buy a Ford. They charge over a 1000$ for 10 min job that is an engineering imposed cost. More

by Lynk787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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June 16, 2026

Zach was great. ... Online check in call was terrible. Final QC of work was not good. Needed to return vehicle More

by RKatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in service was fantastic
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Jun 17, 2026 -

Universal Ford Lincoln responded

We appreciate your thoughtful review and are happy you had a great experience. Positive feedback like yours makes our day. We strive to exceed expectations every time. We hope to see you again soon. Jasmine Hart Service Manager

June 16, 2026

Thanks for the amazing service! Always on point and professional with no hidden agenda. Highly recommended More

by bantlejustin187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haylee
Report | Print
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for the fantastic review and your support. We’re delighted you enjoyed your visit. Your feedback is very important to us. We look forward to welcoming you back. Jasmine Hart Service Manager

June 16, 2026

Took my diesel truck in for oil change and had Jess help me out. Was a great experience and they got me in and out with in 2 hours More

by Williamleewebster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Report | Print
Jun 17, 2026 -

Universal Ford Lincoln responded

We’re so grateful for your positive review and recommendation. It’s great to know that you had a great experience. Your kind words inspire our team. We can’t wait to serve you again. Jasmine Hart Service Manager

June 15, 2026

I am satisfied with ford universal service department. They provide good service. The staff are friendly too. More

by sherzai.shahenshah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tran, Randy Macfarlane, Jenni Duran, Ryan Hurst
Report | Print
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for taking the time to share your experience. We’re thrilled your visit went so well. Your feedback helps us improve every day. We hope to see you again soon. Jasmine Hart Service Manager

June 15, 2026

Poor communication, long time for fix and dishonesty , disrespectful customer service , updates only after multiple calls More

by Catalintapu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy, Chris
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June 14, 2026

Hailey did a great job to help. Definitely recommend her as a advisor for everyone. More

by Prabhjot0980
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Kozina
Report | Print
Jun 17, 2026 -

Universal Ford Lincoln responded

We truly appreciate your support and your kind review. It’s wonderful to hear you were happy with your experience. Our team works hard to provide excellent service. We look forward to assisting you again. Jasmine Hart Service Manager

June 14, 2026

Mo vomment notjong to afd to this rrquedt. M8n word coumt will be reachef end More

by Vcaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ishta
Report | Print
Jun 30, 2026 -

Universal Ford Lincoln responded

Thanks for taking the time to leave a review.

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