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Universal Ford Lincoln
Calgary, AB
349 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 349 reviews
May 30, 2026
I had an appointment for 6:30 in the morning expecting to finish by 8 am but not ready until 4 pm and on top of that I had a recall and they not fixed it they told me that the reasons is the ford suspend unt finish by 8 am but not ready until 4 pm and on top of that I had a recall and they not fixed it they told me that the reasons is the ford suspend until June . Why did not tell me before I bring my truck in . 11 hrs for oil change is ridiculous . I will never take my car there again More
by Gmallet
Employees Worked With
Sean Irwin, Niki Kozina
May 30, 2026
They are unorganized. I dropped my vehicle off for a recall, tire change, and oil change at 7am. They didn’t get it in all day and didn’t call to update me. Finally they d I dropped my vehicle off for a recall, tire change, and oil change at 7am. They didn’t get it in all day and didn’t call to update me. Finally they did call at 6pm that my vehicle was done….they close at 6pm so I had to wait until the next day. The next day was just excuses instead of being accountable. I will never return I like to deal with professionals and not clowns. Thanks. More
by Not coming back
Employees Worked With
Dave
May 30, 2026
I felt welcomed and taken care of. In the questioning process my wishes were respected as well. I will also add informed to how I rated a 5. In the questioning process my wishes were respected as well. I will also add informed to how I rated a 5. More
by Cheryel
Employees Worked With
Jackie
May 30, 2026
I had my motorhome serviced the other day. There were battery issues that were out of the service departments control. They addressed the problem and made things right as far as my invoice was There were battery issues that were out of the service departments control. They addressed the problem and made things right as far as my invoice was concerned. My service advisor was friendly, helpful and understanding. More
by Jeffrey.hugh2.wilson
Employees Worked With
Nathan Baron
May 29, 2026
Very good service experience. It was not busy and the service advisor, Kamal, was great. He was efficient and friendly and made sure everything was taken care of. Kamal is great a It was not busy and the service advisor, Kamal, was great. He was efficient and friendly and made sure everything was taken care of. Kamal is great at customer service. More
by Rmpage
Employees Worked With
Kamal
May 29, 2026
They always communicated with me both picking up vehicle, as vehicle was received at the service center and as soon as service was completed. They also kept to agreed time which was a catch for me. Thank you as vehicle was received at the service center and as soon as service was completed. They also kept to agreed time which was a catch for me. Thank you More
by emmanueljaja
Employees Worked With
Mathew (picked up my car), that who I remember their name
May 28, 2026
I recommend Universal Ford Lincoln. They carried out the work quickly and professionally. They carried out the work in accordance with Ford’s guidelines. They carried out the work quickly and professionally. They carried out the work in accordance with Ford’s guidelines. More
by maxmebel7
Employees Worked With
Sean Irwin, Niki Kozina
