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Universal Ford Lincoln

Calgary, AB

4.6
417 Reviews

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

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Showing 417 reviews

June 19, 2026

The service was awesome! The whole service area seems to work like a well oiled machine. The service was friendly and quick. I’d highly recommend dealing with them! More

by sherrydarcy555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Jun 26, 2026 -

Universal Ford Lincoln responded

We truly appreciate your kind feedback and support. It’s fantastic to hear you enjoyed your experience. Your encouragement motivates us daily. We hope to serve you again soon. Jasmine Hart Service Manager

June 19, 2026

Great customer service. Knowledgeable sales members. Friendly environment. Not pushy and very respectful of your wants and needs. More

by Tyler14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yash
Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you so much for your great review. We’re thrilled you had a positive experience. Your satisfaction means everything to us. We look forward to seeing you again. Jaz Ijaz Sales Manager

June 19, 2026

On a recent trip to Alberta we unexpectedly lost the anti freeze while attempting to drive from Airdrie to Red Deer in our older Rv. I first called Caa and then Universal Ford to give them a heads up. At fi More

by edn855
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic we met in the parking lot. Did not get his name
Jun 26, 2026 -

Universal Ford Lincoln responded

We appreciate your wonderful review and are glad you had a great experience. Your feedback means a lot to us. We are committed to providing excellent service. We look forward to your next visit. Jasmine Hart Service Manager

June 19, 2026

Horrible service. Poor communication. Charged me gas money for thr loaner with no heads up. More

by nathan.laviolette
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
June 18, 2026

Hi, I’ve never had a problem with Universal Ford even when I had many dealings with them many years ago and also currently Dave has helped me with my needs for service on my GT500 has been absolutely gre More

by Fa572gm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David service advisor
Jun 26, 2026 -

Universal Ford Lincoln responded

We’re delighted to read your kind review. Thank you for sharing your experience. It’s great to know we met your expectations. We look forward to serving you again. Jasmine Hart Service Manager

June 18, 2026

Thanks to universal for fixing my truck in a timely manner. We Had a problem with the particulate filter exhaust sensor that perhaps should have been fixed with the last issue with it . But they st More

by AABS
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for your feedback and high rating. We are pleased to hear you enjoyed your visit. Positive reviews inspire our team. We hope to see you again soon. Jasmine Hart Service Manager

June 17, 2026

It's great especially people there are awesome and friendly, great experience and enjoy there More

by Aary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Jun 26, 2026 -

Universal Ford Lincoln responded

We appreciate your thoughtful review and are happy you had a great experience. Positive feedback like yours makes our day. We strive to exceed expectations every time. We hope to see you again soon. Jasmine Hart Service Manager

June 17, 2026

The last service was great (a re-call), service advisor was instantly available and kept me informed on the process of the re-call. Happy as always. More

by lrbenwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you so much for taking the time to leave us a wonderful review. We truly appreciate your support and are glad you had a positive experience. Our team works hard to deliver great service every day. We look forward to welcoming you back again soon. Jasmine Hart Service Manager

June 17, 2026

Nathan was excellent, providing me with top-notch service, run down of costs, phone updates and completion earlier than expected. More

by MKMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Baron
Jun 17, 2026 -

Universal Ford Lincoln responded

We sincerely appreciate your kind words and glowing review. It’s always rewarding to hear that our efforts made a difference. Your feedback motivates our team to keep doing our best. We hope to have the pleasure of serving you again. Jasmine Hart Service Manager

June 16, 2026

Rishav was so very helpful & friendly. I highly recommend him to anyone wanting a great deal . More

by ste1004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Duran, Ryan Hurst
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for your great review and for choosing us. We’re thrilled to hear that you had such a positive experience. Your feedback reassures us we are on the right track. We look forward to seeing you again soon. Jacob Walliser Sales Manager

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