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Universal Ford Lincoln

Calgary, AB

Overview
Reviews
4.6
417 Reviews
Call Dealership (403) 291-2800
View Awards

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

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Showing 417 reviews

June 23, 2026

Excellent overall experience. Truck was finished ahead of schedule and Dave was a pleasure to deal with as usual More

by t.jones83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Clay
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Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for sharing your experience with Dave and for your kind rating. We are so pleased to hear you were satisfied. Your support encourages us to continue improving. We look forward to serving you again. Jasmine Hart Service Manager

June 22, 2026

Efficient, timely and great work. The appointment was made quickly and the two departments (service and auto body) scheduled everything efficiently More

by michelleschikowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for the amazing review. We’re delighted you had a positive experience. Your feedback keeps us motivated. We look forward to your next visit. Jasmine Hart Service Manager

June 22, 2026

Very knowledgeable about recalls and warranty. Also knew body shop was needed for repair, when others didn’t. More

by Seanorcutt71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jun 26, 2026 -

Universal Ford Lincoln responded

We appreciate your kind review and are happy you had a great experience. Your satisfaction is important to us. Thank you for choosing us. We hope to see you again soon. Jasmine Hart Service Manager

June 22, 2026

Good reception and service. Wasn’t impressed with all the extra service recommendations or the cost More

by Bthatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jun 30, 2026 -

Universal Ford Lincoln responded

Thank you for taking the time to share your experience. We value transparency, and as such want to keep you in the loop by way of recommendations - apologies if this came off any differently. Jasmine Hart Service Manager

June 22, 2026

Great to deal with; with fair pricing. Will definitely visit next time I’m purchasing a vehicle More

by Ian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hurst
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Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for your review and your support. We’re glad to know your experience was positive. Our goal is excellent service every time. We look forward to serving you again. Jaz Ijaz Sales Manager

June 20, 2026

Service advisor very helpfull, he did a fantastic job. I highly recommend this service advisor More

by Eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal
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Jun 26, 2026 -

Universal Ford Lincoln responded

We’re grateful for your positive feedback and kind words. It means a lot you had a great experience. Your review helps us improve. We hope to see you again. Jasmine Hart Service Manager

June 20, 2026

Excellent Service and staff real friendly. Thanks Don’t know what else to say. Thanks More

by Irene Hanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy , Phillip, Chris
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Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for your thoughtful review. We’re happy you had such a great experience. Your feedback is invaluable to us. We look forward to welcoming you back. Jasmine Hart Service Manager

June 20, 2026

My service advisor summer carriage was very good, knowledgeable, helpful and professional. Making the process comfortable. More

by Jhanson12000
Workmanship
Recommend Dealer
Yes
Employees Worked With
Summer carrique
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Jun 26, 2026 -

Universal Ford Lincoln responded

We truly value your feedback and are delighted by your positive review. It’s wonderful to know you enjoyed your experience with Summer. Our team takes pride in delivering quality service. We hope to welcome you back soon. Jasmine Hart Service Manager

June 20, 2026

The best service I have received so far at Ford! Nathan was outstanding and kept me in the loop throughout my 3 hour wait time (I opted to wait for my vehicle). He was patient going through the in More

by Kathy Prather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan-service
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Jun 26, 2026 -

Universal Ford Lincoln responded

We truly appreciate your support and your kind review. It’s wonderful to hear you were happy with your experience with Nathan. Our team works hard to provide excellent service. We look forward to assisting you again. Jasmine Hart Service Manager

June 19, 2026

Service was efficient and smooth, my only negative comment is my car was dirtier after the car wash than before. Other than that no issues. More

by janadams164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy and Christopher
Report | Print
Jun 30, 2026 -

Universal Ford Lincoln responded

We appreciate you taking the time to leave such a wonderful review. I am sorry about the carwash outcome, next time will be much better! Jasmine Hart Service Manager

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