Universal Ford Lincoln

I took my car into universal because of the manufacturer's defect on the 2018 MKC coolant intrusion. I had third party liability when I bought the car from a dealer not universal and it turned manufacturer's defect on the 2018 MKC coolant intrusion. I had third party liability when I bought the car from a dealer not universal and it turned out it was a bogus one that only paid $3,500 cap. I was left with a almost $7,000 bill. Chris Banawa My service advisor was really the only bright spot of of this ordeal. He showed kindness, compassion for my situation. That was genuine. You don't see that very often. Universals Ford. I would give you five stars just for the service advisor that I dealt with. I can't give you five stars as I just got the car back and not sure how it's going to run in the next few months More

The service was excellent. Got my vehicle in fast and answered all my questions great service Got my vehicle in fast and answered all my questions great service More

Had my first service at Universal Dealership and had a great experience. Special thanks to Nicole for the excellent service and support great experience. Special thanks to Nicole for the excellent service and support More

Polite, pleasant staff. Easy to book an appointment, repair work done on time and they explained what they did. Easy to book an appointment, repair work done on time and they explained what they did. More

Joeper was great. I got all the info I needed. Rest of the staff were great too. Maybe I will be back for a Maverick soon! I got all the info I needed. Rest of the staff were great too. Maybe I will be back for a Maverick soon! More

Dealership performed much needed alignment and ran 30 point inspection following curb impact. Car is steering properly again. Alignment results showed before and after transparently. They offered complim point inspection following curb impact. Car is steering properly again. Alignment results showed before and after transparently. They offered complimentary touch less car wash. Nice More

Mike jones thank you my bronco is amazing. Thank you to all the stuff there Thank you to all the stuff there More

Great service! Always in depth and gets everything done in a timely manner! Definitely recommend this place. Always in depth and gets everything done in a timely manner! Definitely recommend this place. More

A happy customer is a sign of great service, I'm pleased with the service and attention I received from Nathan and crew of Universal Ford with the service and attention I received from Nathan and crew of Universal Ford More

Appreciate the satisfactory work by advisor Kamal Ghasali showing his high professionalism and customer service oriented attitude with good results. Thanks Kamal and the Department for it showing his high professionalism and customer service oriented attitude with good results. Thanks Kamal and the Department for it More