Universal Ford Lincoln
Calgary, AB
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This is the only dealership we have dealt with for the last 20plus years, and we have dealt with Amin as our sales person. I have to say as a woman it was pleasant going into he service dept today seeing last 20plus years, and we have dealt with Amin as our sales person. I have to say as a woman it was pleasant going into he service dept today seeing mostly women there. I didn't feel out of place. Was a great experience More
Everyone was so sweet and helpful! Shoutout Jessica for getting my oil change done before I had work and informing me of helpful tips to keep my car in good condition! First time comin Shoutout Jessica for getting my oil change done before I had work and informing me of helpful tips to keep my car in good condition! First time coming here since buying it and I’m looking forward to coming by again for maintenance. I was confused on how to get to the garage but the kind lady at the other desk guided me when she saw I was confused outside. Thank you again Universal Ford Lincoln team! <3 More
Everything on time and as promised, Dave Clay took very good care of me and also a quick shout out to the Uber drivers as well everything was very professional from start to finish good care of me and also a quick shout out to the Uber drivers as well everything was very professional from start to finish More
Brought the truck to diagnose an oil leak. Although I declined the work due to cost, the advisor who helped me, Katie Somers, was phenomenal at coordinating and communicating. Drop off was fa Although I declined the work due to cost, the advisor who helped me, Katie Somers, was phenomenal at coordinating and communicating. Drop off was fast and efficient. I was updated on progress throughout the day. And pickup and the end of the day was a breeze. Fantastic customer service. Will come back for service and recommend to friends and family. More
My service advisor at Universal Ford was amazing as he went over in great detail what work needed to be done on my vehicle and didn’t try to book me in for any unnecessary service that could wait. went over in great detail what work needed to be done on my vehicle and didn’t try to book me in for any unnecessary service that could wait. More
Service department was very professional. I changed my mind about storing my tires and called Hailey and left a message. She texted me back to let me know she received my message. I appreciat I changed my mind about storing my tires and called Hailey and left a message. She texted me back to let me know she received my message. I appreciate all your help Hailey. Thank you. More



