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Universal Ford Lincoln

Calgary, AB

4.6
417 Reviews

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

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Showing 417 reviews

June 25, 2026

I recommend going to Universal Ford. They have great service and their advisors are really helpful More

by Yora Cuaresma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for your great review and for choosing us. We’re thrilled to hear that you had such a positive experience. Your feedback reassures us we are on the right track. We look forward to seeing you again soon. Jasmine Hart Service Manager

June 25, 2026

This is the only dealership we have dealt with for the last 20plus years, and we have dealt with Amin as our sales person. I have to say as a woman it was pleasant going into he service dept today seeing More

by dkarkanis73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hurst
Jun 26, 2026 -

Universal Ford Lincoln responded

We sincerely appreciate your kind words and glowing review. It’s always rewarding to hear that our efforts made a difference. Your feedback motivates our team to keep doing our best. We hope to have the pleasure of serving you again. Jaz Ijaz Sales Manager

June 24, 2026

Everyone was so sweet and helpful! Shoutout Jessica for getting my oil change done before I had work and informing me of helpful tips to keep my car in good condition! First time comin More

by Jennypintes
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for sharing your experience with Jessica and for your kind rating. We are so pleased to hear you were satisfied. Your support encourages us to continue improving. We look forward to serving you again. Jasmine Hart Service Manager

June 23, 2026

Staff are courteous, professional, friendly, go the extra mile and kind. thank you very much.. More

by Sharibylow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you so much for taking the time to leave us a wonderful review. We truly appreciate your support and are glad you had a positive experience. Our team works hard to deliver great service every day. We look forward to welcoming you back again soon. Jasmine Hart Service Manager

June 23, 2026

Everything on time and as promised, Dave Clay took very good care of me and also a quick shout out to the Uber drivers as well everything was very professional from start to finish More

by thantke63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Clay
Jun 26, 2026 -

Universal Ford Lincoln responded

We truly value your feedback and are delighted by your positive review. It’s wonderful to know you enjoyed your experience with Dave. Our team takes pride in delivering quality service. We hope to welcome you back soon. Jasmine Hart Service Manager

June 23, 2026

Good people. Staff were Very friendly. Good deal. Happy. With the service and the price. More

by kathy.tretiak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfie
Jun 26, 2026 -

Universal Ford Lincoln responded

We truly appreciate your glowing review. It’s wonderful to hear you had a great experience. Your feedback inspires us. We hope to welcome you back soon. Jasmine Hart Service Manager

June 23, 2026

Brought the truck to diagnose an oil leak. Although I declined the work due to cost, the advisor who helped me, Katie Somers, was phenomenal at coordinating and communicating. Drop off was fa More

by simonchan403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Somers
Jun 26, 2026 -

Universal Ford Lincoln responded

We truly appreciate your support and your kind review. It’s wonderful to hear you were happy with your experience with Katie. Our team works hard to provide excellent service. We look forward to assisting you again. Jasmine Hart Service Manager

June 23, 2026

My service advisor at Universal Ford was amazing as he went over in great detail what work needed to be done on my vehicle and didn’t try to book me in for any unnecessary service that could wait. More

by Ricky D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal Ghasali
Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for your positive feedback and for being a valued customer. We’re pleased you had a great experience. Your satisfaction is our priority. We look forward to serving you again. Jasmine Hart Service Manager

June 23, 2026

Service department was very professional. I changed my mind about storing my tires and called Hailey and left a message. She texted me back to let me know she received my message. I appreciat More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey I would give her a 5
Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for taking the time to share your experience with Hailey. We’re thrilled your visit went so well. Your feedback helps us improve every day. We hope to see you again soon. Jasmine Hart Service Manager

June 23, 2026

This is my first time to Universal. I had no idea it was so big. Very impressed with the check in service. More

by Moyes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan in service and Ted Wahl
Jun 26, 2026 -

Universal Ford Lincoln responded

We’re thankful for your kind words and support. It’s great to know you enjoyed your visit. Your review encourages our team. We hope to see you again soon. Jasmine Hart Service Manager

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