Universal Ford Lincoln

Yearly maintenance on my Lincoln MKC Fast & prompt service. Although it's a bit far away from where I live but comes out it's totally worth it. Sure will recommend this dealer. Fast & prompt service. Although it's a bit far away from where I live but comes out it's totally worth it. Sure will recommend this dealer. More

As always, my experience was great. I appreciate the streamlined process of dropping off and picking up my vehicle. Dag always ensures that everything I need for my vehicle is taken car I appreciate the streamlined process of dropping off and picking up my vehicle. Dag always ensures that everything I need for my vehicle is taken care of and takes time afterwards to review what was done. It is an extra to have familiar faces to deal with when my vehicle requires service. There is more of a "family" feel to the exchange when someone knows you by name. More

Excellent Dagg was our service man and here was excellent. Also checked out the used vehicles and Bruce was very helpful. Was a pleasant experience . Well taken Dagg was our service man and here was excellent. Also checked out the used vehicles and Bruce was very helpful. Was a pleasant experience . Well taken care of. More

Quick service done accurately and competently. The entire process (booking, drop-off and pickup) went smoothly. The staff did a great job and providing a cab ride was great. I have always had a goo The entire process (booking, drop-off and pickup) went smoothly. The staff did a great job and providing a cab ride was great. I have always had a good experience at Universal. More

Serive Dept Work is normally done on time. Normally have the car back before noon which is important as I use the car on business. Usual wait time 3 hours Work is normally done on time. Normally have the car back before noon which is important as I use the car on business. Usual wait time 3 hours More

Always a pleasure to deal with The best place to go great service, get the job done in a timely fashion. Not hard to get booked in way to go universal! The best place to go great service, get the job done in a timely fashion. Not hard to get booked in way to go universal! More

Replace air bag, oil change, wash and detail in & out. Glad to get this all done on one trip. Wished I had got there before 10 as my car was not quite finished at end of workday. Was told OK to arrive 9:30 Glad to get this all done on one trip. Wished I had got there before 10 as my car was not quite finished at end of workday. Was told OK to arrive 9:30 to 10. Thank you for cab trips to and from my home. Work seems to be good. Thanks to Ryan for a pleasant experience. More

Great service Very friendly pleasure to deal with every one is very friendly service is great what can I say I’ll be back waiting room is excellent Very friendly pleasure to deal with every one is very friendly service is great what can I say I’ll be back waiting room is excellent More

Even the service department manager doesn’t return your call They tried to set a trap for lady to make money that I might fall in it. Because of the negligence I had to pay money to get my vehicle towed to the m They tried to set a trap for lady to make money that I might fall in it. Because of the negligence I had to pay money to get my vehicle towed to the mechanic that could have been avoided if they were not trying to make money to run diagnostics More

Outstanding service The Service Writer Mickey went over and above to get my truck ready for the weekend !! Bill the mechanic explained what was needed and the benefits of The Service Writer Mickey went over and above to get my truck ready for the weekend !! Bill the mechanic explained what was needed and the benefits of the service More