Universal Ford Lincoln
Calgary, AB
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I have been involved with the service department on four occasions working through Tracey the Lincoln Concierge. She is one of the most patient and efficient people I have ever met. She comes up with soluti occasions working through Tracey the Lincoln Concierge. She is one of the most patient and efficient people I have ever met. She comes up with solutions to reduce or mineralize the impact of having service done on your vehicle. The service people are all very efficient. Your vehicle comes back quickly and is very clean. All service issues have been resolved fully and with minimal impact for me on my schedule. How do they recommend universal Ford service department. More
Very nice and accommodating personels helped me in the service department. After the service they washed my car and parjed ny car closer for easy access to a senior like me. Quick and fast. service department. After the service they washed my car and parjed ny car closer for easy access to a senior like me. Quick and fast. More
I was told my windshield wipers needed to be replaced but because I could not leave my car overnight just for wipers I could not rebook a few days later because it was not allowed under my package. Meaning I because I could not leave my car overnight just for wipers I could not rebook a few days later because it was not allowed under my package. Meaning I could not drive to work or my wife to the hospital the next day. I am going to replace it elsewhere. Secondly to replace a crack in the tail light assembly I would have to cough up 2,000 bucks. This was like my tire quote in the winter where I replaced them for 50% less. These parts replacements have gotten totally out of hand. I have bought several cars there. Would have expected better! More
Adviser Kamal was very on the ball and kept me informed on to wath was happening with Motor home. It as done before our next camping trip. Kamal is a great employee. Vic. on to wath was happening with Motor home. It as done before our next camping trip. Kamal is a great employee. Vic. More
Great service. Fast and reliable everytime.They always go above and beyond when serving my lincoln navigator. Thank you universal team Fast and reliable everytime.They always go above and beyond when serving my lincoln navigator. Thank you universal team More



