Universal Ford Lincoln

Unit was received on time for the drop off. I added a tire swap that wasn’t on the original work order and they were able to make it happen for me. Much appreciated. I added a tire swap that wasn’t on the original work order and they were able to make it happen for me. Much appreciated. More

Friendly service. The technition did a fanominal job. 5 stars for the tech and staff The technition did a fanominal job. 5 stars for the tech and staff More

Was very happy with the service and the detail on what was done . Wasn’t too impressed with having to leave it overnight , although they asked and I could of refused but didn't. The service advisor was wa was done . Wasn’t too impressed with having to leave it overnight , although they asked and I could of refused but didn't. The service advisor was was exceptional , kind honest and thouruogh. More

Amin and the team were amazing. My vehicle came early and Amin's assistant Harshan guided me through the full setup of the vehicle before I left the lot 5 star service My vehicle came early and Amin's assistant Harshan guided me through the full setup of the vehicle before I left the lot 5 star service More

Vehicle was in for a recall. It was a seamless process from start to finish with all parties involved being very helpful and professional. It was a seamless process from start to finish with all parties involved being very helpful and professional. More

The service ladies were Very friendly and the service was very fast. Convenient appointment times very fast. Convenient appointment times More

DC is the most exceptional service advisor in the business. Single biggest reason we utilize Universal business. Single biggest reason we utilize Universal More

Great service, loved it always Easy in easy out 5 star Great great customer Service Great great customer Service More

The staff were friendly, approachable, and very helpful in assisting me with my vehicle service. Based on their experience, they advised that the repair would take at least two days, and they were willing in assisting me with my vehicle service. Based on their experience, they advised that the repair would take at least two days, and they were willing to offer me a rental vehicle. Living here without a car is like having no legs, so that support is very important. Even though my vehicle has not been completed yet, I am still very satisfied with their service. They took the initiative to contact me and explain that the delay was due to the EV technician being on leave, and helped me reschedule my appointment. They made my experience very pleasant. More