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Universal Ford Lincoln
Calgary, AB
247 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 247 reviews
March 07, 2026
I'm very happy with my new Colorado truck. Many thanks to all the wonderful staff at Universal Ford Lincoln. Universal went out of there way to find the truck I was looking for, the detaili Many thanks to all the wonderful staff at Universal Ford Lincoln. Universal went out of there way to find the truck I was looking for, the detailing of the truck was amazing. Thank You Amin Hamir for all your help. Ronald Martin and Barb More
by ronlmartin
Employees Worked With
Cory Berube
March 06, 2026
The service was amazing. I am always impressed with the staff at Universal. Please keep up the good work. Also a nice touch when your vehicle is washed. Thanks!! I am always impressed with the staff at Universal. Please keep up the good work. Also a nice touch when your vehicle is washed. Thanks!! More
by darcyf
Employees Worked With
Hailey Richter
March 06, 2026
excellent service. . they make sure the timeline they promise the vehicle will be ready then they nailed it.. Jess is very nice and I feel comfortable to ask her help wi . they make sure the timeline they promise the vehicle will be ready then they nailed it.. Jess is very nice and I feel comfortable to ask her help with my vehicles problem. More
by emely
Employees Worked With
Jessica Wagner
March 04, 2026
Joeper, Jacob and Ryan really did a fantastic job of finding a Truck. They kept the process fun and handled a slight delay with ease. The dealership is clean, well light with tons of inventory to test d finding a Truck. They kept the process fun and handled a slight delay with ease. The dealership is clean, well light with tons of inventory to test drive. 3rd Super Duty Platinum and I only buy from people who care. Excellent people and a couple complimentary Hats just made my day! They had to compete against another dealer I'm used to buying from... and they won. Thank you Team Universal Ford for making my experience fun! P.S. you can't beat a Ford!!!! More
by Cameron
Employees Worked With
Jeepers, Jacob, Ryan Hurst, Niki Kozina
March 04, 2026
A solid Team committed to your satisfaction. Phillip Emerson is an absolute pleasure to work with for your vehicle purchase. Highly recommended. Phillip Emerson is an absolute pleasure to work with for your vehicle purchase. Highly recommended. More
by ctopolniski
Employees Worked With
Phillip and Yash
December 27, 2025
I am Bruce Crawford . Well I bought a used truck from the dealer, Universal Ford in Calgary, I asked to have a (set of 4) A/T, good all weather tires installed on the tru Well I bought a used truck from the dealer, Universal Ford in Calgary, I asked to have a (set of 4) A/T, good all weather tires installed on the truck. They then put on a set of new cheap after market SUV tires, Imove/Ironman tires on my truck. Well, these are the worst tires you could put on a truck and I promise I have slid on every snowy road, every packed down snowy road and every turn I made. Well, I paid them over $1200 which was supposed to be a deal for purchasing the truck, but it wasn't. When I researched the brand. They are no good for a ford F150 in winter and our snowy conditions. I phoned the salesman and he was going to talk to his manager to complain and I stated that this was purely unsafe and dangerous. Nobody bothered to call me back and now i have a useless set of tires, plus the salesman's first answer to the problem was "maybe just keep the tires as summer tires" but the truck came with summer tires that I kept because they were still good. I honestly couldn't even back out of my driveway with these tires without sliding. So here is my thoughts how can a Ford dealership allow there service team to put their customers safety at risk like this. I went to Canadian Tire and asked for an A/T all weather tire at a reasonable price and I bought a set that cost me a fraction more and when I drove to the same places I was sliding around on before, now I was safe. The Universal Ford sales person never bothered to call back and the manager never bothered, so obviously my safely doesn't matter. Maybe the Ford headoffice will care or maybe the media. I can't allow the next customer to have the same problem and end up in a worse condition than I did, god forbid fatal!! I just escaped with only near misses. PLEASE PEOPLE BE AWARE OF WHAT YOU ARE GETTING, DONT JUST TRUST THAT YOU ARE GETTING A GOOD TIRE AS I DID!!! More
by Bruce.crawford
Employees Worked With
I refrain at this point to mention names
December 10, 2025
Good Customer Service, offering good advice letting me decide with no added pressure. Work has always been done to my satisfaction and on time. decide with no added pressure. Work has always been done to my satisfaction and on time. More
by Happy Customer
Employees Worked With
Billy Tran
September 19, 2025
I bought my new to me gmc from this dealer, and I’m so grateful for everything they did for me. My car is amazing and I have nothing to worry about with my warranty. Thank you to everyone I dealt with!! grateful for everything they did for me. My car is amazing and I have nothing to worry about with my warranty. Thank you to everyone I dealt with!! More
by j.asmineleigh
Employees Worked With
Anthony, Patrick
