Universal Ford Lincoln

DC is the most exceptional service advisor in the business. Single biggest reason we utilize Universal business. Single biggest reason we utilize Universal More

Great service, loved it always Easy in easy out 5 star Great great customer Service Great great customer Service More

The staff were friendly, approachable, and very helpful in assisting me with my vehicle service. Based on their experience, they advised that the repair would take at least two days, and they were willing in assisting me with my vehicle service. Based on their experience, they advised that the repair would take at least two days, and they were willing to offer me a rental vehicle. Living here without a car is like having no legs, so that support is very important. Even though my vehicle has not been completed yet, I am still very satisfied with their service. They took the initiative to contact me and explain that the delay was due to the EV technician being on leave, and helped me reschedule my appointment. They made my experience very pleasant. More

My service advice was really professional…and did what was asked for on first service appointment… was asked for on first service appointment… More

Quick to help. Very friendly answered all my questions the reception I got there was great. Called an uber and let me know as soon as my car was ready Very friendly answered all my questions the reception I got there was great. Called an uber and let me know as soon as my car was ready More

This visit was great. Staff was friendly . Wait time was quick and work done efficiently. Because of past experiences at this dealership I had no intention of coming ba Staff was friendly . Wait time was quick and work done efficiently. Because of past experiences at this dealership I had no intention of coming back. I have found out that changes have been made and today showed a vast improvement. I hope that things continue as they were today…if so I will continue to use this dealership. More

Friendly service ,effecient and punctual. keep us inform and updated on the status of our vehicle. keep us inform and updated on the status of our vehicle. More

They did a good job. Staffs are accommodating.. Thank you staffs of universal ford lincoln Staffs are accommodating.. Thank you staffs of universal ford lincoln More

Very happy with my last visit, as always the staff were professional and listened to my needs. Everything was completed on time to my satisfaction. Good job folks, see you next time! professional and listened to my needs. Everything was completed on time to my satisfaction. Good job folks, see you next time! More

Jess who took care of me set up valet service and had everything organized!! I appreciated her help. Valet personnel were kind and I felt o could trust them everything organized!! I appreciated her help. Valet personnel were kind and I felt o could trust them More