Back

Universal Ford Lincoln

Calgary, AB

4.6
480 Reviews

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

Directions

By Type

Showing 480 reviews

June 12, 2026

Jessica handled my issues with the utmost professionalism. Can not say enough! Good job Jessica!!! More

by Bimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with anybody else
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for taking the time to share your experience. We’re thrilled your visit went so well. Your feedback helps us improve every day. We hope to see you again soon. Jasmine Hart Service Manager

June 12, 2026

I had a good experience dealing with Zack. Technician was efficient and quick with the work. I was pleased with this visit.keep up the honesty and transparency and the stars will increase. Tha More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack
June 11, 2026

Great service and care. In and out without a hiccup within a few hours. Can’t thank the team enough. More

by Spatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer
Jun 17, 2026 -

Universal Ford Lincoln responded

We truly appreciate your support and your kind review. It’s wonderful to hear you were happy with your experience. Our team works hard to provide excellent service. We look forward to assisting you again. Jasmine Hart Service Manager

June 11, 2026

Excellent service, fair prices, professional staff, quick turnaround, and quality work. Highly recommended always.” Thanks dave More

by Bishar Ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVE CLAY
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you so much for taking the time to leave us a wonderful review. We truly appreciate your support and are glad you had a positive experience. Our team works hard to deliver great service every day. We look forward to welcoming you back again soon. Jasmine Hart Service Manager

June 11, 2026

Everything was great from start to finish. Service writer, work done and the price - thanks More

by Bfenske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Chris
Jun 17, 2026 -

Universal Ford Lincoln responded

We sincerely appreciate your kind words and glowing review. It’s always rewarding to hear that our efforts made a difference. Your feedback motivates our team to keep doing our best. We hope to have the pleasure of serving you again. Jasmine Hart Service Manager

June 10, 2026

We used their service twice for our motorhome, and both visits involved pricing issues. They lack price transparency, so be prepared for unexpected charges. More

by Cio-Pao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
June 10, 2026

I received very good service. Work was done promptly ,timely & courtesly. Results were explained in detail More

by carlson.renos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Baron
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for your great review and for choosing us. We’re thrilled to hear that you had such a positive experience. Your feedback reassures us we are on the right track. We look forward to seeing you again soon. Jasmine Hart Service Manager

June 10, 2026

Always top notch work from the mechanics with no return visits my advisor is by far the best all around keeps in contact and will confirm any additional issues More

by Tmb691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave clay service dept
Jun 17, 2026 -

Universal Ford Lincoln responded

We truly value your feedback and are delighted by your positive review. It’s wonderful to know you enjoyed your experience. Our team takes pride in delivering quality service. We hope to welcome you back soon. Jasmine Hart Service Manager

June 10, 2026

Had a wonderful experience at a difficult time. Summer helped me with getting a new tire and arranging an appointment right away She was very professional, pleasant, understood my needs clearly, More

by Violet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer at the service department
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for sharing your experience and for your kind rating. We are so pleased to hear you were satisfied. Your support encourages us to continue improving. We look forward to serving you again. Jasmine Hart Service Manager

June 10, 2026

Poor communications from the beginning to end. No call back to let me know the status at all. Had my car for two days and did not even look at what was my main concern. Completed work without a More

by Spaghetti Monster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Banawa
...
15
...