Universal Ford Lincoln
Calgary, AB
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I was appreciative for the service advisor to get my truck in to have my light part installed after work because I couldn't have left the truck for the day. truck in to have my light part installed after work because I couldn't have left the truck for the day. More
The service was great and all of our requests were met. I was really impressed by the friendliness of the staff. I would certainly go back to Universal if I ever needed another car or van. Thanks for all y I was really impressed by the friendliness of the staff. I would certainly go back to Universal if I ever needed another car or van. Thanks for all your help. More
My Son purchased a Maverick from Universal and dealt with Harrison. He was great to deal with and really tried hard to win our business. Pick-up was excellent experience and very smooth. Ryan took us through Harrison. He was great to deal with and really tried hard to win our business. Pick-up was excellent experience and very smooth. Ryan took us through the signing and explained everything. Would recommend! More
I had an appointment for 6:30 in the morning expecting to finish by 8 am but not ready until 4 pm and on top of that I had a recall and they not fixed it they told me that the reasons is the ford suspend unt finish by 8 am but not ready until 4 pm and on top of that I had a recall and they not fixed it they told me that the reasons is the ford suspend until June . Why did not tell me before I bring my truck in . 11 hrs for oil change is ridiculous . I will never take my car there again More
They are unorganized. I dropped my vehicle off for a recall, tire change, and oil change at 7am. They didn’t get it in all day and didn’t call to update me. Finally they d I dropped my vehicle off for a recall, tire change, and oil change at 7am. They didn’t get it in all day and didn’t call to update me. Finally they did call at 6pm that my vehicle was done….they close at 6pm so I had to wait until the next day. The next day was just excuses instead of being accountable. I will never return I like to deal with professionals and not clowns. Thanks. More



