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Universal Ford Lincoln

Calgary, AB

4.6
417 Reviews

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

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Showing 417 reviews

June 01, 2026

I was appreciative for the service advisor to get my truck in to have my light part installed after work because I couldn't have left the truck for the day. More

by tamjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Baron
Jun 09, 2026 -

Universal Ford Lincoln responded

We truly value your feedback and your business. Thank you for taking a moment to leave us such a thoughtful review. Jasmine Hart Service Manager

June 01, 2026

Prompt service, good communication, fair price, and the staff here are pleasant to deal with. More

by Dwoodman88
Recommend Dealer
Yes
Employees Worked With
Kamal
Jun 09, 2026 -

Universal Ford Lincoln responded

Thank you for the wonderful review. We’re glad to know our team was able to make your experience a positive one. Jasmine Hart Service Manager

June 01, 2026

The service was great and all of our requests were met. I was really impressed by the friendliness of the staff. I would certainly go back to Universal if I ever needed another car or van. Thanks for all y More

by dandrews1818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Berube
Jun 09, 2026 -

Universal Ford Lincoln responded

We appreciate your kind words and are grateful for your support. It’s always nice to hear from happy customers. Universal Ford Management Team

June 01, 2026

Excellent customer service from Nouman! Friendly personable staff that make purchasing a vehicle easy! Great selection of vehicles. More

by rickiisnicki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nouman
Jun 09, 2026 -

Universal Ford Lincoln responded

Thank you for your review and for choosing us. We’re happy to know you had a great experience and appreciate your feedback. Universal Ford Management Team

June 01, 2026

Very good service at desk but have to return for missing parts…….all good thanks More

by pmojolynch
Recommend Dealer
Yes
Employees Worked With
Service desk
Jun 09, 2026 -

Universal Ford Lincoln responded

We’re delighted to hear that your experience was a positive one -apologies on the need to return. Thank you for taking the time to share your thoughts. Jasmine Hart Service Manager

June 01, 2026

Excellent service provided by Jessica. Will definitely be coming back again. Her and Katie are my favourites! More

by knicklassen
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 09, 2026 -

Universal Ford Lincoln responded

Thank you so much for the great review. Your feedback means a lot to us and motivates our team to keep delivering excellent service. Jasmine Hart Service Manager

May 31, 2026

Forgot to ask for tires from the warehouse and they still completed the job the same day. I’m greatful More

by keithjjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jun 09, 2026 -

Universal Ford Lincoln responded

We appreciate your positive comments and your support. Thank you for letting us know that you had a good experience. Jasmine Hart Service Manager

May 31, 2026

My Son purchased a Maverick from Universal and dealt with Harrison. He was great to deal with and really tried hard to win our business. Pick-up was excellent experience and very smooth. Ryan took us through More

by Steven T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison, Ryan Hurst
Jun 09, 2026 -

Universal Ford Lincoln responded

Thank you for leaving us such encouraging feedback. We’re glad to hear that your sons experience with us was enjoyable. Universal Ford Management Team

May 30, 2026

I had an appointment for 6:30 in the morning expecting to finish by 8 am but not ready until 4 pm and on top of that I had a recall and they not fixed it they told me that the reasons is the ford suspend unt More

by Gmallet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Irwin, Niki Kozina
May 30, 2026

They are unorganized. I dropped my vehicle off for a recall, tire change, and oil change at 7am. They didn’t get it in all day and didn’t call to update me. Finally they d More

by Not coming back
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
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