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Universal Ford Lincoln

Calgary, AB

Overview
Reviews
4.6
480 Reviews
Call Dealership (403) 291-2800
View Awards

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

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Showing 480 reviews

June 23, 2026

My service advisor at Universal Ford was amazing as he went over in great detail what work needed to be done on my vehicle and didn’t try to book me in for any unnecessary service that could wait. More

by Ricky D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal Ghasali
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Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for your positive feedback and for being a valued customer. We’re pleased you had a great experience. Your satisfaction is our priority. We look forward to serving you again. Jasmine Hart Service Manager

June 23, 2026

Service department was very professional. I changed my mind about storing my tires and called Hailey and left a message. She texted me back to let me know she received my message. I appreciat More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey I would give her a 5
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Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for taking the time to share your experience with Hailey. We’re thrilled your visit went so well. Your feedback helps us improve every day. We hope to see you again soon. Jasmine Hart Service Manager

June 23, 2026

This is my first time to Universal. I had no idea it was so big. Very impressed with the check in service. More

by Moyes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan in service and Ted Wahl
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Jun 26, 2026 -

Universal Ford Lincoln responded

We’re thankful for your kind words and support. It’s great to know you enjoyed your visit. Your review encourages our team. We hope to see you again soon. Jasmine Hart Service Manager

June 23, 2026

Excellent overall experience. Truck was finished ahead of schedule and Dave was a pleasure to deal with as usual More

by t.jones83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Clay
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Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for sharing your experience with Dave and for your kind rating. We are so pleased to hear you were satisfied. Your support encourages us to continue improving. We look forward to serving you again. Jasmine Hart Service Manager

June 22, 2026

Efficient, timely and great work. The appointment was made quickly and the two departments (service and auto body) scheduled everything efficiently More

by michelleschikowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for the amazing review. We’re delighted you had a positive experience. Your feedback keeps us motivated. We look forward to your next visit. Jasmine Hart Service Manager

June 22, 2026

Very knowledgeable about recalls and warranty. Also knew body shop was needed for repair, when others didn’t. More

by Seanorcutt71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jun 26, 2026 -

Universal Ford Lincoln responded

We appreciate your kind review and are happy you had a great experience. Your satisfaction is important to us. Thank you for choosing us. We hope to see you again soon. Jasmine Hart Service Manager

June 22, 2026

Good reception and service. Wasn’t impressed with all the extra service recommendations or the cost More

by Bthatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jun 30, 2026 -

Universal Ford Lincoln responded

Thank you for taking the time to share your experience. We value transparency, and as such want to keep you in the loop by way of recommendations - apologies if this came off any differently. Jasmine Hart Service Manager

June 22, 2026

Great to deal with; with fair pricing. Will definitely visit next time I’m purchasing a vehicle More

by Ian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hurst
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Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for your review and your support. We’re glad to know your experience was positive. Our goal is excellent service every time. We look forward to serving you again. Jaz Ijaz Sales Manager

June 20, 2026

Service advisor very helpfull, he did a fantastic job. I highly recommend this service advisor More

by Eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal
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Jun 26, 2026 -

Universal Ford Lincoln responded

We’re grateful for your positive feedback and kind words. It means a lot you had a great experience. Your review helps us improve. We hope to see you again. Jasmine Hart Service Manager

June 20, 2026

Excellent Service and staff real friendly. Thanks Don’t know what else to say. Thanks More

by Irene Hanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy , Phillip, Chris
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Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for your thoughtful review. We’re happy you had such a great experience. Your feedback is invaluable to us. We look forward to welcoming you back. Jasmine Hart Service Manager

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