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Universal Ford Lincoln

Calgary, AB

4.6
473 Reviews

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

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Showing 473 reviews

June 22, 2026

Great to deal with; with fair pricing. Will definitely visit next time I’m purchasing a vehicle More

by Ian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hurst
Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for your review and your support. We’re glad to know your experience was positive. Our goal is excellent service every time. We look forward to serving you again. Jaz Ijaz Sales Manager

June 20, 2026

Service advisor very helpfull, he did a fantastic job. I highly recommend this service advisor More

by Eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal
Jun 26, 2026 -

Universal Ford Lincoln responded

We’re grateful for your positive feedback and kind words. It means a lot you had a great experience. Your review helps us improve. We hope to see you again. Jasmine Hart Service Manager

June 20, 2026

Excellent Service and staff real friendly. Thanks Don’t know what else to say. Thanks More

by Irene Hanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy , Phillip, Chris
Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you for your thoughtful review. We’re happy you had such a great experience. Your feedback is invaluable to us. We look forward to welcoming you back. Jasmine Hart Service Manager

June 20, 2026

My service advisor summer carriage was very good, knowledgeable, helpful and professional. Making the process comfortable. More

by Jhanson12000
Workmanship
Recommend Dealer
Yes
Employees Worked With
Summer carrique
Jun 26, 2026 -

Universal Ford Lincoln responded

We truly value your feedback and are delighted by your positive review. It’s wonderful to know you enjoyed your experience with Summer. Our team takes pride in delivering quality service. We hope to welcome you back soon. Jasmine Hart Service Manager

June 20, 2026

The best service I have received so far at Ford! Nathan was outstanding and kept me in the loop throughout my 3 hour wait time (I opted to wait for my vehicle). He was patient going through the in More

by Kathy Prather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan-service
Jun 26, 2026 -

Universal Ford Lincoln responded

We truly appreciate your support and your kind review. It’s wonderful to hear you were happy with your experience with Nathan. Our team works hard to provide excellent service. We look forward to assisting you again. Jasmine Hart Service Manager

June 19, 2026

Service was efficient and smooth, my only negative comment is my car was dirtier after the car wash than before. Other than that no issues. More

by janadams164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy and Christopher
Jun 30, 2026 -

Universal Ford Lincoln responded

We appreciate you taking the time to leave such a wonderful review. I am sorry about the carwash outcome, next time will be much better! Jasmine Hart Service Manager

June 19, 2026

The service was awesome! The whole service area seems to work like a well oiled machine. The service was friendly and quick. I’d highly recommend dealing with them! More

by sherrydarcy555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Jun 26, 2026 -

Universal Ford Lincoln responded

We truly appreciate your kind feedback and support. It’s fantastic to hear you enjoyed your experience. Your encouragement motivates us daily. We hope to serve you again soon. Jasmine Hart Service Manager

June 19, 2026

Great customer service. Knowledgeable sales members. Friendly environment. Not pushy and very respectful of your wants and needs. More

by Tyler14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yash
Jun 26, 2026 -

Universal Ford Lincoln responded

Thank you so much for your great review. We’re thrilled you had a positive experience. Your satisfaction means everything to us. We look forward to seeing you again. Jaz Ijaz Sales Manager

June 19, 2026

On a recent trip to Alberta we unexpectedly lost the anti freeze while attempting to drive from Airdrie to Red Deer in our older Rv. I first called Caa and then Universal Ford to give them a heads up. At fi More

by edn855
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic we met in the parking lot. Did not get his name
Jun 26, 2026 -

Universal Ford Lincoln responded

We appreciate your wonderful review and are glad you had a great experience. Your feedback means a lot to us. We are committed to providing excellent service. We look forward to your next visit. Jasmine Hart Service Manager

June 19, 2026

Horrible service. Poor communication. Charged me gas money for thr loaner with no heads up. More

by nathan.laviolette
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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