Universal Ford Lincoln

Everything on time and as promised, Dave Clay took very good care of me and also a quick shout out to the Uber drivers as well everything was very professional from start to finish good care of me and also a quick shout out to the Uber drivers as well everything was very professional from start to finish More

Good people. Staff were Very friendly. Good deal. Happy. With the service and the price. Staff were Very friendly. Good deal. Happy. With the service and the price. More

Brought the truck to diagnose an oil leak. Although I declined the work due to cost, the advisor who helped me, Katie Somers, was phenomenal at coordinating and communicating. Drop off was fa Although I declined the work due to cost, the advisor who helped me, Katie Somers, was phenomenal at coordinating and communicating. Drop off was fast and efficient. I was updated on progress throughout the day. And pickup and the end of the day was a breeze. Fantastic customer service. Will come back for service and recommend to friends and family. More

My service advisor at Universal Ford was amazing as he went over in great detail what work needed to be done on my vehicle and didn’t try to book me in for any unnecessary service that could wait. went over in great detail what work needed to be done on my vehicle and didn’t try to book me in for any unnecessary service that could wait. More

Service department was very professional. I changed my mind about storing my tires and called Hailey and left a message. She texted me back to let me know she received my message. I appreciat I changed my mind about storing my tires and called Hailey and left a message. She texted me back to let me know she received my message. I appreciate all your help Hailey. Thank you. More

This is my first time to Universal. I had no idea it was so big. Very impressed with the check in service. I had no idea it was so big. Very impressed with the check in service. More

Excellent overall experience. Truck was finished ahead of schedule and Dave was a pleasure to deal with as usual Truck was finished ahead of schedule and Dave was a pleasure to deal with as usual More

Efficient, timely and great work. The appointment was made quickly and the two departments (service and auto body) scheduled everything efficiently The appointment was made quickly and the two departments (service and auto body) scheduled everything efficiently More

Very knowledgeable about recalls and warranty. Also knew body shop was needed for repair, when others didn’t. Also knew body shop was needed for repair, when others didn’t. More

Good reception and service. Wasn’t impressed with all the extra service recommendations or the cost Wasn’t impressed with all the extra service recommendations or the cost More