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Universal Ford Lincoln

Calgary, AB

4.6
498 Reviews

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

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Showing 498 reviews

October 30, 2026

Service department was really great! ! They were prompt and got things done right away in little time! Have been dealing with them for years and this was one of the best service times. 👍 More

by vorlan51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Irwin, Niki Kozina
October 30, 2026

I was very happy with the help that Hailey gave me with my car when it was in to be fixed. She kept in touch with me frequently so I knew what was wrong with my car and when it would be ready to be picked More

by bevcamrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
October 28, 2026

UNIVERSAL Ford Lincoln has been one of the best dealerships we have dealt with. We have been with them for a few years. We followed Katie from Marlborough Ford over to UNIVERSAL. She’s an exception More

by brownjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KATIE SOMERS
October 26, 2026

Universal Ford Lincoln has an excellent and reliable service department. Over the years I have always been happy with the service and quality of work. Highly recommended. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln service personnel
October 23, 2026

The salesman was pretty good, and they found the truck I was looking for when others couldn’t. More

by dkrinbll
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joeper
October 23, 2026

Savanah was very helpfull. ..but cost of items and labor for extras ..up sell..aren't worth it! $250 to replace 2 air filters? Cost at ctc is $89. Hmm ..not recommended. Sorry More

by Wddekker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanah
October 17, 2026

Great experience purchasing our new Expedition from Phillip and the team at Universal. Special shout out to the Delivery Coordinators Presley and Kira for the pre delivery inspection and walking us More

by Colyn Washburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Presley, Kira, Cory B (finance)
October 12, 2026

I had a fantastic experience buying my brand new Lincoln Nautilus at Universal Ford! The team was professional, helpful, and made the whole process smooth. Highly recommend them! More

by sunnyigba2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Jake, Harrison, Merianne
Oct 14, 2026 -

Universal Ford Lincoln responded

We truly appreciate your feedback. It is wonderful to know that we met your expectations and provided a great experience.

October 07, 2026

Set up my appointment for our vehicle as stated and waited to hear that nothing was done at the end of day. Complete waste of time. Service department was not helpful. I would not recommend Universal F More

by brucecreig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Hart
October 04, 2026

They were great ! Hailey was amazing She went above and beyond and communicated every step. More

by Redsealmech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey R
Oct 14, 2026 -

Universal Ford Lincoln responded

We truly appreciate your feedback. Hailey will be glad to hear that you were satisfied with the service you received.

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