Unique Chrysler Dodge Jeep Ram
Burlington, ON
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1,633 Reviews of Unique Chrysler Dodge Jeep Ram
I had the absolute best experience with Unique Chrysler in Burlington; I can't say enough positive things about the entire process. I literally just walked in the door from buying my very first car ever an in Burlington; I can't say enough positive things about the entire process. I literally just walked in the door from buying my very first car ever and couldn't be more pleased. The overall service and friendliness of the employees made this huge decision seem so easy. Mike Carobelli made me feel like a part of his family; his professional and kind personality genuinely helped guide my decision to purchase a brand new 2013 Chrysler 200. He went out of his way to stay late and discuss all aspects of my purchase, as well as went out of his way to work in extra upgrades for a great cost, which ultimately sealed the deal for me. I also had the pleasure of dealing with Derek Elliot while buying my first car. Derek was extremely detail oriented and explained all aspects of the business and financial side of buying my first car. He was extremely thorough and friendly while helping me understand my contract. Ryan Lynds was my actual salesman and I couldn't have asked for a more accommodating, friendly and personable helper. On a few different occasions, Ryan stayed later than he was meant to while I made my decision on which car, colour, model etc I was going to purchase. His knowledge about Chrysler products is second to none, which was greatly appreciated during my decision. Ryan listened to what I wanted in a car, and found it for me within minutes. The service I was given by all Unique Chrysler employees I came across was unmatched. I was offered coffee while signing my contract, they accommodated me by staying later than usual, took the extra time to show me all the features of my car and even checked up on me later this evening to make sure I was fully satisfied. I literally feel like I have my own little Chrysler family! When i picked up my car tonight, my cousin came in and loved the car and the service so much that she bought the same one on the spot! I am 1000% satisfied with my experience at Unique Chrysler and will be sending future family and friends to Mike and his team! More
Overall I had a very positive experience with everyone at Unique Chrysler Dodge Jeep RAM. I located the Jeep purchased over the Internet, and my requests for additional information were quickly answered by D Unique Chrysler Dodge Jeep RAM. I located the Jeep purchased over the Internet, and my requests for additional information were quickly answered by Dan. I made an appointment to fly in and see the vehicle one evening, and Dan was quick to coordinate with Michael V and Sam to show me the vehicle and arrange for a test drive. Price negotiations were smooth, with Cam readily accessible to move things along quickly without any of the “disappear for 5 minutes to get a new number” BS that is common with so many dealerships. Once the deal was complete I returned on the weekend to pick up the vehicle. Again Dan had everything prepared in advance, and the final paperwork with Michael P went smoothly with no unexpected surprises or delays. After a four hour drive to get home I noticed that an iPod cable was missing, which Dan promptly had ordered and mailed out to my home. In summary a very positive buying experience, and I would certainly recommend putting Unique on the list of dealerships to visit, and Dan on the list of sales consultants to see when shopping for a vehicle. More
My experience at Unique Chrysler Dodge dealership was a positve one. Dan Chadwick was attentive, listened to our concerns and narrowed down our options based on the information we provided. He was honest positve one. Dan Chadwick was attentive, listened to our concerns and narrowed down our options based on the information we provided. He was honest and knowlegable when demonstrating the difference between the basic minivan options to the upgraded one. We had a chance to test drive the vehical purchased. He was well informed about the new technology in the vehical and guided us through the demonstrations. When returning from the test drive, the upgraded minivan was inside the dealership. We had a chance to explore that vehical as well. During negotiations, we also met with Mike, the General Manager. He was also professional as well and made us feel very comfortable. Derek Elliot was also introduced to us and he explained in detail information in a step-by-step manner. Derek is an amazing, outstanding person with a high level of expertise. We finally agreed to purchase the vehical and upon picking up the van, Dan Chadwick guided us again through the van's features and technology. He set up our Iphones with the system and made us feel comfortable in asking him all the questions we had. Overall, he was professional, amicable, knowlegable, and took his time to guide us through the entire process. More
I bought a Chrysler 200 from Unique and was very satisfied with the entire transaction. Michael Verissimo is a very knowledgeable salesperson who ensured that I found a vehicle that I was happy and satisfied with the entire transaction. Michael Verissimo is a very knowledgeable salesperson who ensured that I found a vehicle that I was happy and comfortable in. Michael Pearce assisted with the financing to make the entire process as simple as possible. I would be more than happy to do business with them again in the future and would recommend them to others as well. Thanks again guys. More
Unique Chrysler has very friendly and helpful staff. I did not have any problems that were not easily solved by the sales reps that I dealt with. did not have any problems that were not easily solved by the sales reps that I dealt with. More
We purchased our first new vehicle, a 2013 Dodge Journey from Unique Chrysler and the overall experience was great!! First we have to mention the very friendly, courteous, and honest General Manager Mike from Unique Chrysler and the overall experience was great!! First we have to mention the very friendly, courteous, and honest General Manager Mike Carobelli. Mike was able to understand our budget and helped us find a vehicle that worked for us. He found the Cross-over that we were looking for and it is beyond our expectation. Mike put us at ease with his patience during this process...we really feel like we made the right choice. We dealt with Sales Representatives Jaksa and Paul who both were very easy going, knowledgeable about the vehicle, and made us feel at ease. Both of these guys helped us by making an informed choice but did not put us in any pressure to purchase. Both came with us on our test drives and took the time to explain how our vehicle works inside and out and made sure we had fun with this process! Brenda Ciraolo explained all of the financing with us and answered all of our questions. Her friendly, easy-going manner really helped put us at ease as we signed all of the paper work. It was a pleasure doing business with her! Overall we would highly recommend Unique Chrysler Dodge Jeep RAM to anyone who is looking for a vehicle and want to feel at ease with this process. Allison & Chris Lambert Stoney Creek, Ontario P.S. Thanks for the new LED Toshiba Flat-screen TV!! What a great gift from Unique...we love it! More
Great people great service! Overall a great experience. Great people great service! Overall a great experience. Five star dealership! Would defiantly recommend this dealership to anyone looking for a Chry Great people great service! Overall a great experience. Five star dealership! Would defiantly recommend this dealership to anyone looking for a Chrysler product, or any vehicle need! More
Great service and great deal offered. Mike and Dan Donnelly did a excellent job locating the color we wanted and getting the car within 1 week. Appreciated Derek's help on securing financing and advic Donnelly did a excellent job locating the color we wanted and getting the car within 1 week. Appreciated Derek's help on securing financing and advice on warranty. Definitely would recommend Unique Chrysler to anyone. More
Very impressed with Paul Dworzak. He had done his homework on the dodge Dar. Was very knowledgeable. I liked his enthusiasm about the product. He was very convincing. Nice friendly guy! Michae homework on the dodge Dar. Was very knowledgeable. I liked his enthusiasm about the product. He was very convincing. Nice friendly guy! Michael Pearce could not have made the business transaction easier. What a pleasure! More
Dan Chadwick was extremely friendly, courteous and helpful. He expained everything about the car in detail. I would recommend Dan to anyone looking for help in finding a car and also for his experti helpful. He expained everything about the car in detail. I would recommend Dan to anyone looking for help in finding a car and also for his expertise. Dan was not a pushy salesman, he was listening to our requirements and when we explained what pricing and car we were looking for he definitely assisted us. To be honest, we were not planning to puchase a car that particular day but having dealt with Dan, we made up our mind very quickly and picked up our new vehicle on the 31st of December. Thank you Dan for all your help, I honestly hope and would presume Unique Chrysler values you as an exceptional, dedicated employee, which you are, you are a great asset to them. The only downfall to us receiving our new vehicle and is not Dan's fault, was the detailing of the interior of the car. The car was washed on the exterior, which looked great but the interior of the car could have been cleaned better. I would presume due to the holidays the "detailer" was quite busy and did not have a lot of time to thoroughly complete the inside of the car. No problems though, nothing a wet rag won't clean up. Dan, I thank you very much and dealing with you was a pleasure. All the best in 2013. Nancy/Dave Kirkpatrick Burlington ON More