Turpin Kia - Service Centre

Turpin KIA Best Darn Service Department Ever These guys are the greatest. This is my first KIA, and my 2016 Sorento has been serviced at Turpin KIA in Carleton Place for the past year. I have n These guys are the greatest. This is my first KIA, and my 2016 Sorento has been serviced at Turpin KIA in Carleton Place for the past year. I have never so much as had the slightest reason to question any service that has been preformed on my vehicle, or the cost associated with that service. They do not nickel and dime you like other dealers I have dealt with in the past. Turpin has been up front and honest with me from the get-go. My vehicle is always ready when they say it will be, and they have never tried to foster additional service requirements. For that I will remain a loyal customer More

Superior Experience at Turpin KIA We bought our 8-seater Sedona at Turpin KIA in the summer of 2015. The buying experience was relatively stress-free, and the salesperson worked hard t We bought our 8-seater Sedona at Turpin KIA in the summer of 2015. The buying experience was relatively stress-free, and the salesperson worked hard to find us the (rather rare) 8-seater model and get it in the price range we were able to afford. The vehicle is a trouble-free workhorse! So reliable, a pleasure to drive, and has a versatile interior. We are delighted with our purchase. We've had our Sedona back to the dealership for its regular maintenance, and our experience with the service staff has always been positive. However, the 50,000 km service we received on Monday and Tuesday of this week was the best yet. Jason and the team made sure we had a (free!) loaner vehicle so the kids and I could continue on with our regular activities. The rear brakes had been making a squealing sound in reverse, so we thought there was a rear brake job needed while it was in. However, Jason called bright and early on Tuesday morning to say that it was just some dirt that had gotten lodged in the brake assembly, so they cleaned it out. The total bill was just over $50, when I was expecting it to be over $500! How's that for a great experience? Afterwards, Karen called to make sure my servicing went well, Such a great bunch of folks at Turpin KIA! More

Turpin Kia customer service is excellent My daughter is in the Canadian Armed Forces and was home for 2 weeks leave. She has a Kia Forte and I took it to Turpin Kia for service as she had a My daughter is in the Canadian Armed Forces and was home for 2 weeks leave. She has a Kia Forte and I took it to Turpin Kia for service as she had a problem with her car. I talked with Fern and he had his service team look at her car immediately. Turpin Kia looked after the issue with complete satisfaction and went above and beyond in servicing her car. I would not hesitate to recommend Turpin Kia to anyone looking for service on their Kia. Thanks again Fern for taking the time and the excellent customer service received. More

Excellent service Had to have work done on our 2009 Rondo, our dealer in Kanata stated that they needed the car overnight no matter what day we would bring it in, no lo Had to have work done on our 2009 Rondo, our dealer in Kanata stated that they needed the car overnight no matter what day we would bring it in, no loaner no way to get us home to Almonte, I called Turpin Kia and spoke to Fern, he told me they could do it and I would have the car back in the same day. So off we went to Turipn and lo and behold the car was ready in half an hour. Dealt with Terry at the service desk, a great experience, very friendly and knowledgeable. Made us feel like we mattered, unlike our dealership. We are going to buy a new Kia soon and we've already decided it will be from Turpin. Small town dealership vs big city dealership, no contest small town wins hands down. Can't buy that kind of service, it comes from the people and it shows they truly care! More

Great Experience From the initial purchase to continued service. We have been made to feel like part of the Perth Kia family. The staff have all been very helpful an From the initial purchase to continued service. We have been made to feel like part of the Perth Kia family. The staff have all been very helpful and obliging. We have no problem recommending Perth Kia to friends and family. Thank you to Perth Kia for great service and to Kia for an excellent product. Steve&Linda Wardman More

Quick Efficient Service Pulled into the dealership on Friday afternoon as I had noticed a nail in my right rear tire to see if they could fix the leak. They immediately took Pulled into the dealership on Friday afternoon as I had noticed a nail in my right rear tire to see if they could fix the leak. They immediately took the vehicle in and repaired the flat about 30 minutes after pulling in to ask about the repair I was on the road home. They are a great bunch of guys at this dealership and the service has always been great. More

Perth Kia is the BEST The guys at Perth KIA are so personable. This was my second time dealing with the company for service on my 2014 KIA Sportage. I had purchased my vehi The guys at Perth KIA are so personable. This was my second time dealing with the company for service on my 2014 KIA Sportage. I had purchased my vehicle at a KIA in Ottawa and had horrendous experience with the staff there so decided to try a dealership closer to home. I am so glad that I did. Both times I have been into Perth KIA the service guys are extremely friendly, accommodating and honest. I would definitely recommend this dealership to friends and family! More

Austin Peters gave us a great feeling about the honesty and quality of the work done by Perth Kia. He carefully explained the work that was done, and even told us what would need to be done at our new serv and quality of the work done by Perth Kia. He carefully explained the work that was done, and even told us what would need to be done at our new service. The car was washed and ready when he said it would be. A very positive experience. This is the second car we've purchased from Perth Kia, and we've always enjoyed doing business with them. More

Kia Perth was gone above and beyond, demonstrating superior customer service, attaining a used engine for my Sedona and installing it. I was kept updated at all times as to the progress being made wi superior customer service, attaining a used engine for my Sedona and installing it. I was kept updated at all times as to the progress being made with my vehicle, including pictures of the engine being put in as well as video of the vehicle coming back to life! To add to the work ordered on the vehicle, my Sedona was completely cleaned out and detailed. Fern was very sensitive to the stress I had been under during my ordeal and was able to make a negative experience with another dealership, a lot more positive. I would highly recommend Kia Perth to anyone looking to purchase a Kia, regardless of the distance to get there! More

2012 Rondo EX, 1,240km. Steering wheel not centred when 2012 Rondo EX, 1,240km. Steering wheel not centred when driving on the straight and flat. Diagnosed as possibly needing alignment. Alignment done - 2012 Rondo EX, 1,240km. Steering wheel not centred when driving on the straight and flat. Diagnosed as possibly needing alignment. Alignment done - front right wheel toe in adjusted to spec. - problem solved. Covered by warrantee. Fast, friendly, professional service. Thanks Austen! More