Turpin Kia

My service today was exceptional...From Frank Fraser, who handled my booking, to Mark Larose who did the maintenance, all in all - a very smooth and easy process. They were both extremely helpful.It was a wa handled my booking, to Mark Larose who did the maintenance, all in all - a very smooth and easy process. They were both extremely helpful.It was a warm and welcoming experience. Furthermore, I had need of the Shuttle bus as I had a dentist appointment; and, that too was fantastic. Not only did Bob (the shuttle bus driver) take me to my appointment - but, also picked me up. To sum up, you have a very pleased customer today. More

I have never had any problems with scheduling (even drive-in/last minute) service for my Saab in the nearly 8 years I have been dealing with Turpin. I always get exceptionally friendly, knowledgeable s drive-in/last minute) service for my Saab in the nearly 8 years I have been dealing with Turpin. I always get exceptionally friendly, knowledgeable service at a fair (often lower than expected) price. If ordered parts were going to be late, I have been offered alternatives; Turpin has paid for many car rentals for me, outside of my warranty period. That quality never wavered, even during the Saab divorce / GM's meltdown. Turpin staff has always been professional, helpful, patient and friendly (even when I wasn't) and I would prefer to deal with no one but Turpin. NOTE: employees named are current; there have been other advisors, mechanics and managers over 8 years and each person offered outstanding service. More

My mother who was purchasing a used car was very nervous about the whole experience. With the help of Mr. Guigue, it was a good experience. He provided a shuttle bus service for her when she could not dri about the whole experience. With the help of Mr. Guigue, it was a good experience. He provided a shuttle bus service for her when she could not drive the day of the storm and the day she was to pick up the car. NOW THATS SERVICE!!! Price of this car was very outstanding for this SPOTLESS car!!! Thanks Mr. Guigue for treating my mother so well and making her smile in a very stressful situation for her age. Merci Beaucoup!!! Keep on Selling!! AND Hope you win that Lotto Max!! More

I have been going to Turpin since they were on Carling. I have always been pleased with the quality of their work, the friendliness of their staff - and the shuttle service both to and from. I've always a I have always been pleased with the quality of their work, the friendliness of their staff - and the shuttle service both to and from. I've always appreciated the exterior wash and having a review of what needs to be considered for the next service appointment. I'll return. More

Had a great experience with Turpin Auto Sales. We started out at Turpin, and then had gone around trying out several different makes and models. I had owned a Suzuki a few years ago, and it was a won started out at Turpin, and then had gone around trying out several different makes and models. I had owned a Suzuki a few years ago, and it was a wonderful feeling to be driving one again. Thanks John Guigue for your help and advice. More

The car I have now is my 3rd Saturn (Saturn Astra). The car I have now is my 3rd Saturn (Saturn Astra). Turpin dealership was always, all those 10 years or so, very good, excelent service, friendly p The car I have now is my 3rd Saturn (Saturn Astra). Turpin dealership was always, all those 10 years or so, very good, excelent service, friendly people. Now I deal with Frank Fraser,on Robertson Road, last several months. He is exceptionally friendly, qualified, helpful. He took care of several "warranty covered" repairs, saved me time, money, hassle. The whole dealership is a friendly bunch, never a problem. Turpin/Saturn is now under NAPA, they dealwth this change very well. All my rating points listed above are true, and well deserved. Thnak you George Haas 613-829-3590 More

It is indeed a pleasure to attest to the positive experience it was to purchase a vehicle from Turpin Motors on Robertson Road, Ottawa, Ontario. It was time for me to trade in my vehicle which I experience it was to purchase a vehicle from Turpin Motors on Robertson Road, Ottawa, Ontario. It was time for me to trade in my vehicle which I had previously leased from Turpin. I wanted to purchase a vehicle this time and placed a telephone call to Turpin Motors; Corrie Ratcliffe was my first contact at Turpin. I briefly explained to Corry what I was interested in purchasing and my price range etc. The same day I received a phone call back from Corrie during which he told me that he had found the perfect vehicle for me within my price range. The following day, I purchased the vehicle. Marc Gervais was extremely fair and very competitive in providing me with the best possible trade-in allowance on my old vehicle and a good purchase price for the new vehicle. I did some comparison shopping at 2 other similar dealerships in Ottawa, (for the same vehicle)and the best deal by far was with Turpin Motors for the following two reasons. The first one is obvious, in that the net purchase cost to me was less at Turpin. The second reason is due to the professionalism showcased by all of the staff I had the pleasure to meet. When I first walked through the dealership doors, I immediately felt relaxed and welcomed. I especially felt relaxed when dealing with Laurie Martin who arranged all of the necessary financing details without a single 'glitch'.... All this, to simply say, thank you all for your attention to detail! Regards, D. Bruce Richard Ottawa, Ontario More

I wanted to take a moment to say thank you to Peter Lafreniere for all of his efforts in helping us find the right car, giving us what I think is a fair price, for his patience in answering all of our Lafreniere for all of his efforts in helping us find the right car, giving us what I think is a fair price, for his patience in answering all of our questions and for being there at times when most people would not. He went out of his way to be there for us. Peter is a very knowledgeable and pleasant gentleman to do business with. I look forward to possibly doing more business with Peter in the future. Turpin Auto World has a really good selection of vehicles, the business is very clean and tidy, from the showroom right down to the facilities. Overall I believe we made the right choice in choosing Peter and Turpin to do business with. Thank you Peter!! John and Marie Gervais More

It is the best dealer I ever had to deal with for the past 40 years. They are great. The service is the best, no one that I know can even get close to what the service this place offer. They really spoil past 40 years. They are great. The service is the best, no one that I know can even get close to what the service this place offer. They really spoil their clients. You feel welcome everytime you walk in. They are the friendliest people and would do anything to make you confortable. I have already recommanded this place in the past to my family and friends, and will do again in the future. More

Good strong inter-personal relationships with the customer. John and Laurie made our car buying experience an enjoyable easyily followed road to completion. John's ideas and help with having repairs customer. John and Laurie made our car buying experience an enjoyable easyily followed road to completion. John's ideas and help with having repairs and service completed in a timely manner with fulfilled expectations was outstanding. Laurie was the most knowledgable finicial advisor I have ever delt with. Her enthusiasm and willingness to work outside her regular schedule to help us was greatly appericiated. Thank you to both and the rest of the team as a whole. Glen and Claudette Caldwell Gatineau, Quebec More