
Turpin Kia
Carleton Place, ON
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Always friendly and straightforward Everything was explained well. They were honest and I left with a great car and a good deal. Mike always seems to know exactly what you want and nee Everything was explained well. They were honest and I left with a great car and a good deal. Mike always seems to know exactly what you want and need. More
Jody was excellent, treated me like a friend not a customer, as already mentioned, Jody from the first moment of contact , kept me fully informed as to what was available, very knowledgible about all the Kia veh as already mentioned, Jody from the first moment of contact , kept me fully informed as to what was available, very knowledgible about all the Kia vehicles that were in stock, never harassed,, let me make up my own mind. Would deffinately recommend her to others, great experience More
Fantastic service getting new car! First reason I came to Turpin for my new lease was because my experience with servicing my former car was always outstanding. And I was pleased to hav First reason I came to Turpin for my new lease was because my experience with servicing my former car was always outstanding. And I was pleased to have the same calibre when leasing my new Kia. More
LOVE MY NEW KIA Buying my first car was a breeze with this friendly, professional, family like dealership. Mike was excellent and went above and beyond for me. THANKS Buying my first car was a breeze with this friendly, professional, family like dealership. Mike was excellent and went above and beyond for me. THANKS! More
Purchase of used 2016 Kia Rio We have another make of car for which we have our service done at Turpin Kia. So now we are very happy to give 5 star rating for our experience purc We have another make of car for which we have our service done at Turpin Kia. So now we are very happy to give 5 star rating for our experience purchasing a used vehicle at Turpin Kia. We were greeted immediately by a lady staff member who introduced us to Fern Turpin who then introduced us to salesman Michael Peters. Michael had an encyclopedic knowledge of the cars on offer. He patiently accepted our requirements and showed us 2 cars we had researched online, which we then test drove. He then indicated the pros and cons of each. We believe we made an excellent choice with his help. The final paperwork was done by Fern. All of the staff were cheerful and answered all of our concerns. We highly recommend Turpin Kia! More
Terrific The team at Turpin from sales ,service, transparency of pricing, for my last several auto purchases has been courteous, prompt, and well presented and The team at Turpin from sales ,service, transparency of pricing, for my last several auto purchases has been courteous, prompt, and well presented and priced More
Very happy! Mike got me into a brand new vehicle for a great deal! Hard working people selling awesome vehicles, I love my new Sportage and would recommend Turpin Mike got me into a brand new vehicle for a great deal! Hard working people selling awesome vehicles, I love my new Sportage and would recommend Turpin Kia to anyone in the market for a new vehicle! More
Excellent deal, excellent service, many thanks My very old PT Cruiser finally bit the dust and we were out looking for a replacement. We decided to look for a Kia Soul which seemed to be close to My very old PT Cruiser finally bit the dust and we were out looking for a replacement. We decided to look for a Kia Soul which seemed to be close to the old PT. We were thrilled to find a used loaded 2015 Kia Soul available at Turpin Kia. Mike did a very quick turnover to get it ready for us to test drive, gave us a great price, and helped us to get rid of our old car which died in our driveway. He really looked after all of our needs. Andre made the actual purchase really easy - very organized and all questions were answered clearly. Jody helped us with coffee and stories while we waited before taking it home. Then...the next day after a -20 C night, it wouldn't start. Mike came over and boosted it. It happened again a couple of days later. Turpin Kia sent two gents to take it back to the shop and replace the battery for us - and bring it back. Great service, great car... I love it! More
New Vehicle Purchase Experience Ownership, sales, service and administrative staff at Turpin KIA made our purchasing experience a very positive one. Would not hesitate to recommend t Ownership, sales, service and administrative staff at Turpin KIA made our purchasing experience a very positive one. Would not hesitate to recommend this dealership to anyone. Much appreciated More
Very happy with the sales experience at Turpin After being 'soured' by another KIA dealer I started visiting alternate KIA dealers starting with the closest one Turpin. I was greeted in a friendly After being 'soured' by another KIA dealer I started visiting alternate KIA dealers starting with the closest one Turpin. I was greeted in a friendly and non pushy manner in an earlier exploratory visit and when I was ready to actually purchase a Sedona I went back to them. I was informed that the gentleman I had dealt with earlier had left the dealership, but Jody was ready to step in and answer all of my questions. I left with a first quote with more information promised later that day via email. The email arrived the next day, but it made me smile as the amount for my trade-in fell in line in the range I was expecting and an additional discount had also been included. When I compared this to the other quote I had in hand, I was pretty sure Turpin would be where a transaction would occur. They tried to locate a winter tire package for me, but I am pretty particular about winter tires and I wanted Michelin's X-ICE tires based upon previous use of these. The package was not available. André (manager) made the expected usual up-sell offers to me and I declined all but the winter mats. There was not much back and forth as the price suited me fine. Since it was a cash purchase I tried to do an e-transfer from my bank... Turpin could not accept that... they wanted a certified cheque ...we settled on a bank draft which took 8 days to arrive from my virtual bank. The van was ready for me and all looked great, the hitch and mats were in/on the vehicle. Jody took her time and explained many of the features to me. I was very happy with the delivery experience. Since I had my previous vehicle serviced there a couple of times I knew that the service would also be excellent. From start to finish I was very happy to deal with Turpin, and would definitely recommend even without the incentives. More